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TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to Guspaz

Re: [DSL] SmartRG modems are now available.

Ah yes. The bridged mode speed.

I agree that in the beginning the Sagemcom had many problems. Today though, with the latest firmware revisions, it's not a bad modem. If you need bridge mode faster than 25 meg and for sync no surf, interleave fixes it in most cases but in some cases it does not.

That being said. I'm happy to now move on and offer the SmartRG. The only down side appears that it's too configurable hehe. Technically, it's nice to have that feeling that it will just work. The peace of mind of it. Totally agree there.
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28

1 recommendation

To add, I think there is fatigue of various kinds associated with the Sagemcom.. We're all just tired of hearing about it kind of thing.

Anyway. This is a SmartRG thread damnit. Hehe
--
Marc - CEO/TekSavvy


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
reply to TSI Marc
said by TSI Marc:

Ah yes. The bridged mode speed.

I agree that in the beginning the Sagemcom had many problems. Today though, with the latest firmware revisions, it's not a bad modem.

I wouldn't know, I don't get firmware updates because I had to use the bridge mode hack to get the thing working at 50 megabit :P
--
Latest version of CapSavvy systray usage checker: »CapSavvy v4.2 released!


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
reply to TSI Marc
Marc, you're lucky that Bell didn't push the FAST2864_v6843A firmware to your users. You'd be cursing like mad.

Worse than sync no surf, the modem actually reboots every few minutes under heavy traffic, and this affects people that weren't affected by SnS before.

They pulled the upgrade from being pushed to more of their own retail users, and those who were affected were asked to get a modem swap, since Bell cannot push a rollback firmware thru their management servers.

If they were your users, you'd have to send them a new modem and then be stuck with those lemons hoping they will be updated at some point in the future.
--



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
Oh wow. Yeah. Well. Let's not push that firmware then.

So nice to have an alternative option with the SmartRG.
--
Marc - CEO/TekSavvy


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Out of curiosity, are the ones you'll be selling gonna come with a manual of some sort?

The one I obtained elsewhere came with absolutely no documentation at all.
--



modemport

join:2013-08-26
Montreal, QC


modemport

join:2013-08-26
Montreal, QC
reply to HiVolt
that's odd; I posted a link for the SmartRG 350N manual but it doesn't appear. I pm'd you the link, HiVolt. TSI's website doesn't indicate which model is used tho.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Yeah I'm aware some generic versions are floating around... but I just wonder if there is maybe even some kind of quickstart manual outlining the very basics like wifi setup.
--



modemport

join:2013-08-26
Montreal, QC
reply to modemport
heh I think the post went into mod approval first


modemport

join:2013-08-26
Montreal, QC
www.start.ca/files/smartrg505n.pdf

In another thread, the user adit posted the link for the Smart RG 505n manual.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Yeah, i saw that one before...

Would be nice to have just one for this modem though...
--



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
Just looked in the box for my test unit.. Don't see one. Not sure to be honest. Maybe the guys can chime in about the manual.
--
Marc - CEO/TekSavvy


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
Yeah, would be nice to have some basic info in the box, even if its prepared by you guys...

Ie, what the default web interface address is and the user/pass, how to set up WiFi and make sure it has adequate security, and change it to bridge mode if the user wants to use it with their own router.

Otherwise its gonna needlessly tie up your phone support.
--



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:25
I am checking with our marketing team if one has been created yet or not.

I'll get back to you when I have the answer.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to HiVolt
That's a good idea HiVolt.
--
Marc - CEO/TekSavvy


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:25
reply to TSI Andre
Not deployed yet however we are building one as we speak

swiftex

join:2008-05-10
Toronto, ON
kudos:1
reply to TSI Marc
said by TSI Marc:

Just looked in the box for my test unit.. Don't see one. Not sure to be honest. Maybe the guys can chime in about the manual.

No manual in box

swiftex

join:2008-05-10
Toronto, ON
kudos:1
reply to HiVolt
said by HiVolt:

Yeah, would be nice to have some basic info in the box, even if its prepared by you guys...

Ie, what the default web interface address is and the user/pass, how to set up WiFi and make sure it has adequate security, and change it to bridge mode if the user wants to use it with their own router.

Otherwise its gonna needlessly tie up your phone support.

»www.start.ca/files/smartrg505n.pdf

Use the link above.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
said by swiftex:

»www.start.ca/files/smartrg505n.pdf

Use the link above.

I have no issues with setting it up myself, i was thinking more for the masses that aren't familiar with the technical jargon.
--


swiftex

join:2008-05-10
Toronto, ON
kudos:1
Let us hope the team uses the resources.

This modem sings on a stinger.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
said by swiftex:

This modem sings on a stinger.

Indeed it does!
--


paulwye

join:2007-02-17
Toronto, ON
reply to HiVolt
said by HiVolt:

Marc, you're lucky that Bell didn't push the FAST2864_v6843A firmware to your users.

Bzzzzzzz. I received the 6843A update and, while my modem is Bell-branded (were they ever de-branded for non-Bell customers?), I am certainly a TSI customer.

said by HiVolt:

You'd be cursing like mad.

Ding ding ding. I can confirm mad cursing, though there was an excellent base level of cursing caused by this modem's existing flaws.

said by HiVolt:

Worse than sync no surf, the modem actually reboots every few minutes under heavy traffic, and this affects people that weren't affected by SnS before.

Thanks for this, I was worried that I might be going crazy or, worse, that my line might've developed an electrical fault. I've seen reboots, lock-ups and dropped syncs (though the latter appears to have started shortly before the update was pushed).

And now to go and place my order for a SmartRG.....

JMJimmy

join:2008-07-23
Reviews:
·TekSavvy DSL

1 edit
reply to TSI Marc
said by TSI Marc:

Ah yes. The bridged mode speed.

I agree that in the beginning the Sagemcom had many problems. Today though, with the latest firmware revisions, it's not a bad modem. If you need bridge mode faster than 25 meg and for sync no surf, interleave fixes it in most cases but in some cases it does not.

Umm, no. Just no. Interleaved had it's own issues, while most users wouldn't run into them for certain applications it caused serious issues. The UPnP implementation is horribly flawed, it had memory leaks that caused additional issues, wireless is horrible (drops 18mbps over wired speeds here) and on and on. As you say though, people are tired of hearing about it and more so tired of using it.