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pparks1
join:2002-01-01
Westland, MI

pparks1

Member

Anybody else down in Southeast Michigan right now?

Went out around 1:30pm. So, about 2 hours ago. Came back up for about 1 minute at 2:24pm, been out since. No internet, no phone.
pparks1

pparks1

Member

Wow called me and moved my Thursday appt to Sunday. 5 mintues after getting off the phone with them, my connection came back.

As of 3:50pm, it's working again.
Dagnabit
join:2007-02-17
Warren, MI

Dagnabit to pparks1

Member

to pparks1
Been fine all day here in Warren.
kateosee
join:2014-01-08
USA

kateosee to pparks1

Member

to pparks1
I'm in Plymouth and it's been going painfully slow/cutting out for several days now. Tonight it went out completely. Called support and they had me reset the router, which worked for about 20 minutes before going out again. I'm going out for about five minutes every twenty minutes or so.

This is my last straw with WOW. It's been getting consistently worse and I've been a customer with them for several years. I'm on my fifth modem in a year because every time we have issues, they bring out a new modem. It's clearly *not* the modem.