said by pantss:Yes. Internet is very stable with no disconnection or restarts. The errors are still piling up on the modem page though.
I cannot get a dial tone before my house wiring. The voltage seems way too low to even power a handset (-2v). It does look like I should get my telco.
Thanks bear!
It sounds like you have a shorted pair somewhere along the line.
If no voice outside at the NID with all internal wiring disconnected on your line that should have voice, I think I'd call in for POTS trouble and don't even mention the DSL part at all at this point. If no dial tone at the NID with all inside wiring disconnected, that should be a free service call as it is a problem in their end between the NID and the drop or pole or underground somewhere.
Your noise margin in your first screen shot is a bit near the low side but I've seen worse on more stable lines.
I've also noticed that you will see more errors build up as the noise margin is nearing the low end but that is to be expected as it take less outside noise sources to produce the errors on the DSL side.
Try and see if you can get the POTS side working as it should again before troubleshooting the DSL side.
Do both your line have POTS service or rather, should they and did you lose it on both?
And yes, a downstream filter can affect the DSL signal before the filter. In theory as one of the others helping you pointed out, you don't even need a filter at all if all you have on that line is the 2wire. In your case, you mentioned the downstream filter and fax machine, I'd try and run some cat 5 from the NID directly to the 2wire only and disconnect all other inside wiring and then check your 2wire stats and also see if you get dial tone on the pair that feeds the 2wire.
You can check for dial tone with our without a filter but don't leave the phone connected when you hook the 2wire up as it will be unfiltered and effect the 2wire's signal levels.
If you can get dial tone back on the line, try a simple plug in filter at the fax machine and see if that alters the 2wires readings providing you can get dial tone working again.
If you can get POTS working again, try looking at the various FAQs (check the at&t forums FAQs as they held a lot of good troubleshooting info back when I had a pair of DSL lines) (any of the DSL based forums should have some troubleshooting info as well as its all the same technology unless you are fiber to the home) in the forum as there are a LOT of internal devices that you may own that can and will cause the uncancelled echo in the 2wires stats page. Especially with a lower noise margin.
I'm basing this off the old original DSL but the same should apply for any copper based uverse or DSL or DSL2 that is also copper based.
When my neighbors started getting Uverse, the crosstalk from the higher speed Uverse signals wiped out my measly 6 Mbyte DSL signals to the point my noise margin started dropping below 6 and then the old 2Wire could no longer sync at full rate any longer. As neighbors would move and have their uverse shutdown, my signals would come back up again only for a new neighbor to move in and try uverse again which did not really work here anyway due to a bad copper bundle that at&t would not replace as it went under a major road. I was finally forced to cancel it and go to a cable connection.
When I had the pair of DSL lines and before uverse signals started causing crosstalk on my pairs, my DSL was rock solid and worked very well though. I had both lines for many years but the Uverse signals killed it off. All my wiring was underground as well which really helped with noise problems.
When the power would go out in the complex, my DSL signals would reach some of the best signal levels ever. Most of that was due to the fact that I had large UPS units that kept my DSL modems online but all the neighbors Uverse modem would lose power and signal and that stopped the crosstalk.
Even after the power was restored, my DSL signals remained very good as I later found that most of the Uverse users modems would not retrain unless they were power cycled manually. As neighbors would come home and find no TV or Internet, my DSL signals would slowly fade away as those neighbors rebooted their modems. I'd cringe everyday that the Uverse neighbors in my building came home as my DSL signal would become almost useless as they power cycled their 2Wires when they came home. I could barely get a 2.xxx something Mbps throughput on either line.
Each building was ran by 25 pairs from the master cable bundle that was a 400 or maybe 600 pair cable bundle. They basically assigned just 25 pairs to each building which could only have 18 residents tops per building. It was originally only 9 units per building so 25 pairs was more than enough to give everyone two or more pairs if needed back in the day. Today they banked on the fact that most tenants would only use one pair if even that so you still has spare pairs that could be used if needed as most did not even have POTS service with the cell phone boom and faster but not as reliable cable service.
Today, the cable speeds trump the fastest Uverse speeds even if you could get them.
At one point, at&t did map out a new cable run from the CO that was to be put in service during a new highway build. They even poured the cement pad to the Vrad an all but to my knowledge, only half the complex was ever hooked to this new Vrad as they did not want to spend the money upgrading all the aging copper that winds its way through the complex.
Oh well, it was a nice ride for all the years I had it. I think it only went out pre-uverse days maybe once or twice so it was very reliable. I even had the old true static IP that did not need to PPPoE overhead known as "sticky static". I was too knew for the older original true DHCP service they offered at one time though.
Anyway, see if you can get that POTS service running again first and then get back to the Uverse or DSL troubleshooting.
When I did have noise issues on my DSL lines, I'd almost always call it in as a POTS problem as it usually was. You could hear the static on the lines. Plus I knew all the local line techs so I was pretty much assured it would be one of them that came over and would get me taken card of pretty fast. Usually within an hour or two back in those days!
It looks like you have not posted anything new on this problem since Jan 7 so hopefully you have gotten it all worked out but if so, it would be great if you could reply with the resolution and what was needed to be done to get you going again if that is the case!
Looks like bbear2
asked for the same info so inquiring minds would love to know the outcome!