dslreports logo
 
    All Forums Hot Topics Gallery
spc
uniqs
25
yyzlhr
join:2012-09-03
Scarborough, ON

yyzlhr to zamarac

Member

to zamarac

Re: Beating the TPIA modem dead horse...

said by zamarac:

said by yyzlhr:

that will limit you to tiers that only require 4x4 channel bonding.

Why SMC? Rogers offers modems with 8x4.

Another thing - is such substitution only for accounting purposes? Because the config file sent to one's modem must match its hardware - right? It can't be a config for a different model - or it can? Or the config file type is negotiated automatically, only its sub plan related content can be changed by reps?

The system seems to accept any modem disguised as an SMC.

Because the SMC that Rogers carries is only 4x4, the system will think you only have a 4x4 modem so you will not be able to sign up for tiers that require an 8x4 modem.
zamarac
join:2008-11-29
Canada

zamarac

Member

said by yyzlhr:

Because the SMC that Rogers carries is only 4x4, the system will think you only have a 4x4 modem so you will not be able to sign up for tiers that require an 8x4 modem.

How a customer can check, what modem type and settings & speed limits & capabilities were actually set by the ISP in his modem config file or recorded in the provider's database under his modem MAC? Are their any utilities for that, or one would only be able to check it by calling the ISP?
yyzlhr
join:2012-09-03
Scarborough, ON

yyzlhr

Member

said by zamarac:

said by yyzlhr:

Because the SMC that Rogers carries is only 4x4, the system will think you only have a 4x4 modem so you will not be able to sign up for tiers that require an 8x4 modem.

How a customer can check, what modem type and settings & speed limits & capabilities were actually set by the ISP in his modem config file or recorded in the provider's database under his modem MAC? Are their any utilities for that, or one would only be able to check it by calling the ISP?

You have to call.