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Zach
Premium Member
join:2006-11-26
Llano, CA

Zach

Premium Member

Hey Verizon!!

What I really need is reliable, high-quality service backed by a store staffed with competent employees who can address problems quickly and professionally. I get enough dumb looks from my own employees and I don't need more from a vender. At the rates you charge it shouldn't be possible for me to know more about VZW services than even the lowest paid associate in your corporate store. If a shiny new store with a warm fuzzy feeling can fix stupid and the local cell site then a store upgrade is long overdue.
BosstonesOwn
join:2002-12-15
Wakefield, MA

2 recommendations

BosstonesOwn

Member

that is the problem their workers are so low paid and just push what VZW tells them to push so they can get that commission check.

They are not there to help the customer.

chicagoan
@209.117.51.x

chicagoan

Anon

Anybody who isn't a pushy salesperson is quickly weeded out.

Seriously the people there just babble nonsense and blind reassurance until you get tired or fall for what they are saying.