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MUT308
Premium Member
join:2001-02-07
Kansas City, MO

2 edits

MUT308

Premium Member

Office 365 Enterprise email alias? *SOLVED*

Hey all. I've got a client with Office 365 Enterprise who wants, without adding an additional license, to have any emails sent to bob@company.com get forwarded to robert@company.com. The bob address doesn't need its own inbox, and mail never needs to be sent from bob.

This is a pretty routine thing for most email providers, but I cannot make it happen in Office 365 Enterprise. I've tried creating a distribution group but I get this as a response:

"Delivery has failed to these recipients or groups:

bob@company.com
Your message can't be delivered because delivery to this address is restricted. "

EDIT: FIGURED IT OUT! I had to go into the settings for the distribution group and click "delivery management" and change it to allow emails from outside the organization.
tomdlgns
Premium Member
join:2003-03-21

tomdlgns

Premium Member

that setting doesn't seem like it is worded properly.

you'd think there would be a section/option for each user titled alias.