said by anonome :said by Midniteoyl:Its just these that seem 'not from customers'.
Well... he must be psychic. (I see a new business opportunity in his future.)
No, not psychic, just a good business manager.
Not being able to match a specific complaint with an actual event is a pretty good clue that the complaint is not real.
Add in complaints that simply couldn't have occurred & it's not difficult to pinpoint the bogus reviews.
e.g., A complaint of showing up late in Rockland when your company doesn't service the Rockland area.