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bud21ca
join:2013-02-14

bud21ca

Member

Need assistance from Staff for DSL.

My DSL was moved to my new address on Dec 6. Just got a phone call from Electronicbox stating Bell needs to come back on Jan, 20. No notes as to why. My DSL is working perfect with speeds I am paying for? Why does Bell Technician need to come back?
bud21ca

bud21ca

Member

I guess they are saying now the installation was incomplete. Is there anyway to get it marked as completed as it is working great? I can't sit around all day just to have bell check a working connection.
bud21ca

bud21ca

Member

Is there any staff to help look into this?
iamhere
join:2013-01-26
canada

iamhere to bud21ca

Member

to bud21ca
Give them a call... best way to get a hold of them.
bud21ca
join:2013-02-14

bud21ca

Member

I called but they were not sure what was going on.
iamhere
join:2013-01-26
canada

iamhere

Member

Wow, that's not good.

Did they say they would find out??? I'd be leery about letting someone in my house if the ISP who supposedly was sending them didn't know about it!
bud21ca
join:2013-02-14

bud21ca

Member

No they didn't even try to find out. Just said I need to be home 12 - 9 Monday. Not too happy right now.

eboxsidney
Superviseur
Premium Member
join:2013-12-03

eboxsidney to bud21ca

Premium Member

to bud21ca
Hi Bud21ca,

You can pm me your account number and i'll contact you asap and look into this or you.
bud21ca
join:2013-02-14

bud21ca

Member

PM sent. Thanks eboxsidney!