said by ghosti :Mediacom HAS NO BACKUP SYSTEMS, if they did, there would be nowhere near the amount of outages we experience. There is also no monitoring despite their claims otherwise. I have yet to have an outage they knew about (wide area) before reporting it.
Yeah, that has always annoyed me. If it's something 'smaller', they have no idea when I call in. If it's larger, I think the 'monitoring systems' they rely on are the pissed off customers calling in! lol Maybe we should bill them for our services? lol