said by jmck:you can still have a firewall but simply open up ICMP, but it does seem silly and dumb to ask that. it should be enough for you to simply provide whatever test results they need.
I'd like to know how they'd ask you to do this on a Sagemcom, which blocks ICMP by default and doesnt have the setting to enable it.
Some people use the Sagemcom as their router, how does TSI expect them to bypass it?
Are they going to go thru with them to set up a PPPoE dialer on their computer?