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584

MRN40
@verizon.net

MRN40

Anon

[DVR] DVR Brick After Update

VHO7 - received the update last night now the DVR doesn't work. Did a hard reset. Tried to contact support through the chat and that was a waste of time. Any chance this can be corrected without a new box?

nycdave
MVM
join:1999-11-16
Melville, NY

nycdave

MVM

Have you pulled power to it? What happens after power is applied?
billhere
join:2011-10-21
Santa Monica, CA

billhere to MRN40

Member

to MRN40
I have had more success with phone calls to Verizon than with chat. But try nycdave's suggestion.