dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
427
share rss forum feed

wayner92

join:2006-01-17
Toronto, ON

@RogersHelps says the the Cisco modems support Ultimate 250???

I thought that from what I have read here and elsewhere that only the CGN3 supports Ultimate 250 service?



SimplePanda

join:2003-09-22
Toronto, ON
Reviews:
·TekSavvy DSL

I was told today that the CGN2's support it a well, but they definitely don't.

I think what happens is the Rogers Reps (RogersHelps, phone CSR's, et al) get confused between 250Mbps service (250/20 with 1TB cap) and "250GB Service" (150/10 with the 250 GB cap).

You -can- use the Cisco modem for 150/10.
You -can'-t use it for 250/20.


wayner92

join:2006-01-17
Toronto, ON

I think you're right but here is my DM conversation on Twitter:

@RogersHelps - Have you gotten the Cisco modem yet?^hc
Me - No - can the Cisco modem support the Ultimate 250/20 speeds?
@RogersHelps - Yes ^ch



SimplePanda

join:2003-09-22
Toronto, ON

Yeah - I think I'm right.

Ultimate 150/10 is listed on the product sheets as Ultimate 250GB as far as I can tell right now. Hence the confusion.



JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:6
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
reply to wayner92

Technically the Cisco DPC 3825 can support, but Rogers will not allow it.

See my post, »Re: 250Mbps with CGN2?, for an explanation as to why Rogers has only approved the Hitron CGN3 for Ultimate 250/20
--
Opinions expressed are my own, and may or may not reflect those of my employers or any other BCE company or division.



SimplePanda

join:2003-09-22
Toronto, ON
Reviews:
·TekSavvy DSL

said by JCohen:

Technically the Cisco DPC 3825 can support, but Rogers will not allow it.

See my post, »Re: 250Mbps with CGN2?, for an explanation as to why Rogers has only approved the Hitron CGN3 for Ultimate 250/20

This is well understood (at least by most, though you constantly hear the whining refrains of "my modem technically can handle this but teh evil Rogers won't allow it").

My points above were more that rogers CSR's are pretty confused all the time about these issues.