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wild_sky

join:2004-01-17
Tullahoma, TN

[Software] Script Error When Trying To Install PeoplePC Dial-Up


Script Error
Hello,

I am posting this problem here since PeoplePC is associated with EarthLink. I wasn't sure where else to post it.

A friend of mine started having trouble connecting with PeoplePC. She's had problems before and usually uninstalling and reinstalling the software fixes whatever problem she was having. Well, this time the software will not reinstall. It doesn't matter if you try to install from the disk or download the software from their website. A script error that says an error has occurred in the script on this page file:///C:/users/username/appdata/local/temp/peoplepc/isp8330/Eula.brt. Screen shot attached.

Any ideas what is causing this or how to fix it? She is running IE 11 with Windows 7 Home Premium.


wild_sky

join:2004-01-17
Tullahoma, TN

UPDATE: After speaking with PeoplePc's tech support multiple times, they were unable to fix this problem. So instead of using their software, they stepped me through setting up a manual connection. No problems since.