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iknow_t

join:2012-05-03
reply to gunner

Re: [Connectivity] Comcast disconnected active internet account--no help available

this is crazy that Comcast is this disorganized!. also, they turned your modem off!. (they DE provisioned it remotely) who does the franchise agreement in your area? your town? THAT is who to contact about this..


gunner

@clearwire-wmx.net
Thanks for the recommendation on contacting the county franchise office. Their info let me know I have to wait a month before they'll get involved. Being out of work for a month is going to be hard, but if that's what it takes, it may be the only recourse. Seems Comcast is enjoying the monopoly too much here in this area.

Kearnstd
Space Elf
Premium
join:2002-01-22
Mullica Hill, NJ
kudos:1
reply to iknow_t
A non provisioned modem will still produce the correct lights for being online only instead of Google you get "Welcome to Comcast High Speed Internet" If Comcast disables internet by remote the modem will not suddenly lose its signal.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports