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KendraAshLut

@cox.net

[ALL] Cox account has the wrong equipment listed?

Okay. A couple things here. I called a few days ago to cancel my service with cox and I requested it be shut off the 29th, which was yesterday and I still have cable and Internet which has me confused. And also, my account says I have TV receiver Motorola CMX320M but I actually have DCX3200M. Wondering if this will be an issue when I take the equipment back.


m8trix

join:2003-12-24
Phoenix, AZ
kudos:4

it shouldn't as long as all the sn# match



Hard Harry

join:2010-10-19
Narragansett, RI
kudos:1
reply to KendraAshLut

What your seeing is the naming system inside Cox's database. Its not technically relevant and no, it won't matter on return.