said by Pringlescan:Lol you do realize that other people have issues right, not just you? Extended hours and appointment times doesn't mean much if they get more calls.
the ops right though, they advertize late hours and weekends, but good luck ever getting such an apt. as for the load the techs have, gee, i wonder how much of that could be avoided by "not" blocking access to diagnostic info (i.e. the diagnostics on the HD dta's which could have saved me a two week wait.....)