said by Satch:I just wish there was better customer support with each company.
This is the primary reason (next to the people themselves) I miss Adelphia so much. It was a rough start at first, but Adelphia made huge strides in the customer service department. Oh, the 5 dynamic IPs for $6 were really nice too.
My experiences with TWC have been pretty poor in comparison. I get lots of conflicting info, especially when visiting the local office. From the little I know of Comcast, I'm not expecting much better. Hopefully I'll be surprised