dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
334
share rss forum feed


DevilOnE
Fozzie the buttplug, Vu the shitkicker
Premium
join:2003-12-12
Evansville, IN

icloud storage issue.

Just started getting the pop up saying icloud can't make a backup since there isn't enough storage. When I go into the icloud settings it says I need an additional 3.3gb of storage to make a backup. But if I look at the storage levels it shows a total storage of 5gb and Available Storage of 855mb. Then going into Manage Storage it shows the iPhone backup of 4.1gb, passbook at 126kb, mad mail at 4mb. I'm under so why is it saying I need additional 3.3gb?



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

said by DevilOnE:

I'm under so why is it saying I need additional 3.3gb?

Just an educated guess, but I think it needs the additional storage because it doesn't delete the old backup until it can verify that the new backup was uploaded successfully and has gone through a data integrity check.


Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11
reply to DevilOnE

When you go to iCloud > Storage & Backup > Manage Storage > select your device's backup, there should be a "Next Backup size" and a list of apps and the space they consume. Usually Camera Roll is very large.

For whatever reason, "Messages" does not show up on this list but your message database (and all attachments) are backed up. To find the size of that, go back to Settings > General > Usage and check the size of Messages. Add that to the size of "Camera Roll" and you should be within a few percent of the "Next Backup Size". You'll need to reduce the size of some listings to get the backup to complete.
--
University of Southern California - Fight On!



DevilOnE
Fozzie the buttplug, Vu the shitkicker
Premium
join:2003-12-12
Evansville, IN
reply to DevilOnE


This iPhone - 4.1gb
Passbook - 127kb
mail - 3.8mb

I have all my idevice have their own icloud storage, so none are shared together.

Last backup was 2/16/14 and backup size is 4.1gb



haroldo

join:2004-01-16
united state
kudos:1
reply to Thinkdiff

said by Thinkdiff:

When you go to iCloud > Storage & Backup > Manage Storage > select your device's backup, there should be a "Next Backup size" and a list of apps and the space they consume. Usually Camera Roll is very large. ...

If so, you should consider syncing iPhone with your computer and let the photos transfer to iPhoto. You will have an option to remove them from your iPhone...which you should. Then, verify the Photos tab in iTunes/iPhone is set to sync and the images will be loaded back to your phone. The difference is the original images are huge...the replaced images (that come back from the sync) will be optimized for the smaller screen and much smaller.

An additional workaround is to go to iCloud backup and delete the Camera Roll (massive) backup. This will allow subsequent backups.

Many, unaware of this, simply buy extra icloud storage...a real waste of money (IMHO)


DevilOnE
Fozzie the buttplug, Vu the shitkicker
Premium
join:2003-12-12
Evansville, IN

Camera Roll is 3.3gb but thats part of the 4.1gb backup.



haroldo

join:2004-01-16
united state
kudos:1

Yup, everyone has this issue.
Sync, remove, delete the Camera Roll back up, and you should be okay



Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11
reply to DevilOnE

Click on "this iPhone" and look at the sizes there (next backup size, camera roll, and the next largest item).
--
University of Southern California - Fight On!



DevilOnE
Fozzie the buttplug, Vu the shitkicker
Premium
join:2003-12-12
Evansville, IN

It doesnt say:

Latest Backup - 2/16/2014
Backup Size - 4.1gb


haroldo

join:2004-01-16
united state
kudos:1

This is a VERY common issue...just do this

said by haroldo:

...
If so, you should consider syncing iPhone with your computer and let the photos transfer to iPhoto. You will have an option to remove them from your iPhone...which you should. Then, verify the Photos tab in iTunes/iPhone is set to sync and the images will be loaded back to your phone. The difference is the original images are huge...the replaced images (that come back from the sync) will be optimized for the smaller screen and much smaller.

An additional workaround is to go to iCloud backup and delete the Camera Roll (massive) backup. This will allow subsequent backups.
...



Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11
reply to DevilOnE

Follow haroldo See Profile's advice to reduce the camera roll size. If you look at Settings > General > Usage you'll probably see Messages is around a few hundred megabytes, so you can try to reduce that too by deleting old messages, but it doesn't seem like it would help much.

The larger issue is the Camera Roll.

An alternative is to delete the backup and then force another one to occur immediately. That should get a new backup in the cloud, but there's no guarantee the second or third backup won't again have the same issue.
--
University of Southern California - Fight On!



DevilOnE
Fozzie the buttplug, Vu the shitkicker
Premium
join:2003-12-12
Evansville, IN

1 edit
reply to DevilOnE

i uploaded all the photos to my google drive account so i'll just delete all the photos like you said.

update:

when in and 'Turn off and delete' camera roll. Icloud then corrected the space. Then i turned the camera roll and all is good. i still have all the pics. Backup up went down to 3.4gb and camera roll (for some reason) went down to 2.7gb.



haroldo

join:2004-01-16
united state
kudos:1

When you delete them, they're only being removed from Camera Roll...which is designed to be a temporary folder.
iPhoto should sync the photos and all the images will be on your phone...they'll just be smaller


kitsune

join:2001-11-26
Sacramento, CA
reply to DevilOnE

alternatively, you can exclude the camera roll from the backup. If you use iCloud photos on both your computer and iPhone they *should* all get transferred automatically (with the proper settings.... etc).