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HawaiianSon
join:2002-03-09
Whittier, CA

HawaiianSon

Member

FIOS Terminal Installed but No Service Offered

Aloha All,

Just for info, we live in a condo complex and FIOS is available less than a mile away. Verizon contractors came in over a year ago and ran fiber to all the units and down in the comm room for every building there is an actual terminal with terminal number. All the fiber goes to the terminals, but nothing comes out of the terminal (physically yes, but it is coiled and sitting on the ground).

I was wondering if there is anyway to find out if we are EVER going to get FIOS?

Mahalo for your time!
KGB7
join:2003-12-17
Rockville, MD

KGB7

Member

Not sure what you can do,... perhaps call Verizon?
HawaiianSon
join:2002-03-09
Whittier, CA

HawaiianSon

Member

I've tried that twice, and both times ended up in the "Please Hold" circle. Oh, you need to talk to this department "Please Hold". Next department, you need to talk to the other department "Please Hold"..so on and so forth.
UofMiamiGrad
Premium Member
join:2001-02-03
Syosset, NY

UofMiamiGrad

Premium Member

Try getting a hold of engineering department if you can. It's possible some right of way issue arose between the board & VZ. So they stopped and didn't splice the fiber and run conduit to units over the issue. Also, contact your management company for the condo and ask them if an issue arose with VZ running FIOS in the buildings. If so, start contacting board members to get them to sign off on finishing installation.