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dudewitatude
@charter.com

dudewitatude

Anon

[HSI] Upload speed drops in the evening

I've had this peculiar issue for the past 5/6 months. My upload speeds works fine in the morning and throughout the day. Every evening, between 6 or 7 pm, my upload dips to unusable levels while my download remains unaffected. This is a recurring problem, it goes and comes. I've had many tech visits which would be during the day. Mention everything is fine which it actually is during the day, and that would be the end of that. That's why I'm hesitant on getting another tech and I'm not sure what to do.

Some notes:

While my internet connection is acting up, it works like it should for a few seconds, but then works terribly for about three to 5 minutes. Proof:

While upload is working correctly

»speedtest.ookla.com/resu ··· 3153.png

While it is not (actually took awhile to complete)

»speedtest.ookla.com/resu ··· 4976.png

I realize these speedtests might not give the best picture. Some more proof:

Shaperprobe

»i5.minus.com/i81fu62J85w1T.png

This picture is a picture of my router's console which has a traffic monitor. I've tried to upload something to youtube while taking this screenshot as a test.

»i6.minus.com/i4AKW5wkYAH1n.png

Blue = upload. As you can seem, my upload speed is a roller coaster. In the morning/throughout the day there isn't an issue though.

Modem page:

»i4.minus.com/ibnkS1wPN4Wt98.png

What is the course of action I should take?