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tvfan26
join:2013-12-29
Howell, NJ

tvfan26 to Wyldfox

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to Wyldfox

Re: [iO] Guide Outage

Just got an automated call from them. They are working on the issue.
Estimated time when it will be fixed: 9pm
dtremain
join:2007-02-15
Florham Park, NJ

dtremain

Member

Yes. They have 9:00 on the web page as well. Given that, even if they reach that goal, this will have been well over at least 14 hours, and given the very large percentage of customers they are annoying and/or confusing right now, I think they really need to be a whole lot more careful in the future.

Up until now, I've been pretty happy, but this is a big bad mark.

Cur Mudgeon
@optonline.net

Cur Mudgeon to tvfan26

Anon

to tvfan26
said by tvfan26:

Just got an automated call from them. They are working on the issue.
Estimated time when it will be fixed: 9pm

Har Har.

Gemstone
Premium Member
join:2000-12-20
Long Island

Gemstone

Premium Member

said by Cur Mudgeon :

said by tvfan26:

Just got an automated call from them. They are working on the issue.
Estimated time when it will be fixed: 9pm

Har Har.

9PM of what day?

Gts
@optonline.net

Gts

Anon

10:07pm and still having the issue, first noticed it around 10am this morning.. Very annoying

CC Stat
@amazonaws.com

CC Stat to Gemstone

Anon

to Gemstone
Update:

Still no guide info, it's 10:15pm. To be fair, they did it "shortly after 9:00pm" Hopefully before midnight it will be fixed.