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helpplease

@shawcable.net

shaw 2nd ip problem

shaw admin told me i should have 2nd ip but i am still not getting thru when trying to connect to the modem via the switch. however i am getting internet when i connect thru the router . is this a clear sign that i dont have ip from shaw yet? btw, i already reset the modem.



helpplease

@shawcable.net

i manage to get internet on the switch side for about 15min then no more.



jtl999
CEO of Actiontec Dev Team

join:2012-11-24
In the GVRD
kudos:4
reply to helpplease

I think you have to call them to activate it.
--
Telus 50/10 V2000H+E2000 WAP


kevinds
Premium
join:2003-05-01
Calgary, AB
kudos:3
Reviews:
·Shaw
reply to helpplease

When you connect your modem do your switch, instead of directly to your router, you connect this router to the now installed switch, and you don't get internet?

This wouldn't be an IP issue, if your router stayed working, but unable to get internet access on a 2nd device you connect to this switch, then yes, I would contact Shaw and confirm the modem shows them 2 IPs, not just when they look at the billing screens
--
Yes, I am not employed and looking for IT work. Have passport, will travel.