Hey guys, first, I don't know which forum this question best fits, since it's part hardware (usb drive) part security (Kanguru) part software (Kanguru) so if need be, please move. Sorry ahead of time for any problems. Anyway.
I have an 8GB Kanguru flashdrive that I use at work. I use it so I can run firefox portable on it and basically be able to do the things I want and not worry too much about leaving a trail behind me. I'm the only person that really uses this machine anyway, but it's just one of those things I don't want to log in to my accounts on company equipment, even if I am the only user of it.
Anyway, the flash drive runs Kanguru Defender Basic on it, which is basically just a security/encryption program that mounts your drive once you've validated yourself to it with your password. Otherwise the drive with the data doesn't show up and you cannot access it. No problem. Until today.
When I plug in the drive, the system detects it, and I double click on the Kanguru drive to launch the loader for the Kanguru portion. This is where my problem arises. The thing just sits there. The screen it gives me (above pic) says "Validating Device Security. Please Wait....." and does nothing from there. Should you click on it, you get the greyed out screen of death with "this program is not responding......"
Has anyone else ever used one of these drives and had this happen? I tried updating the software to the latest version, which it took with no issues, which kind of eliminates corruption as the cause, but I still get the same thing. I also tried this on another PC, with the same results there as well, so I can pretty much eliminate the PC.
Any ideas as to what to try next are appreciated. There's nothing on the drive I overly care about losing, I have pretty much everything on it backed up somewhere, as like I said, it really only runs firefox portable for me.