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to SunnyD
Re: [Content] Report notifications of Limited Basic tier encryption hereOK, thanks, you're the first one to report from the Alabama area.
Subscribers are supposed to be notified about this at least 60 days in advance, usually by a notice in their bill. |
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SunnyD
join:2009-03-20
Madison, AL |
SunnyD
Member
2014-Mar-21 11:43 am
I've checked all of my current and previous bills for the past 9 months (online), and in the news section none of them reference this change. Unless by chance it would have been on a separate insert in the paper bill, we were never notified of the hard changeover date.
Not that I will defend Comcast, but from what I recall since getting them in August of last year (that's when our subdivision got wired up), they stated that it was encrypted and a box would be necessary anyway. |
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to telcodad
We got ours in a completely separate (1 page) letter sent to all TV subs... |
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