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rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

1 edit

[rCable] Interconnection issue

We are seeing a fault on one of Rogers interconnections and working with them to resolve.

Balin

join:2013-04-24

Re: [rCable] Intetconnection issue

Thanks for the post, I was about to call in!!!

OntarioTL

join:2013-03-05
London, ON
reply to rocca
Well now I know why I can't reach an operator to why my Internet just down. Thanks for the heads up Rocca.


damir

join:2013-12-12
CANADA
Thanks for update mister!!!


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
We're going to route to our other link but is going to be slow until restored.


DavePC

join:2013-08-18
Scarborough, ON
Reviews:
·Rogers Hi-Speed
·Start Communicat..

1 edit
reply to rocca
Pings look fine with the rerouting.

Same thing with Speedtest.




C:\Users\owner>ping google.ca -t

Pinging google.ca [2607:f8b0:400b:806::1018] with 32 bytes of data:
Reply from 2607:f8b0:400b:806::1018: time=10ms
Reply from 2607:f8b0:400b:806::1018: time=9ms
Reply from 2607:f8b0:400b:806::1018: time=9ms
Reply from 2607:f8b0:400b:806::1018: time=18ms
Reply from 2607:f8b0:400b:806::1018: time=9ms
Reply from 2607:f8b0:400b:806::1018: time=9ms

Ping statistics for 2607:f8b0:400b:806::1018:
Packets: Sent = 6, Received = 6, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 18ms, Average = 10ms

Tracing route to google.ca [2607:f8b0:400b:806::1018]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 2600:16f6:ca84:ec90::1
2 10 ms 15 ms 9 ms ipv6-gw1-toronto1.net.start.ca [2600:1621:1::10]

3 10 ms 9 ms 9 ms core1-toronto1.net.start.ca [2600:1621:1::1]
4 16 ms 8 ms 15 ms 10gigabitethernet7-4.core1.tor1.he.net [2001:470
:1:382::1]
5 9 ms 9 ms 10 ms 2001:478:245:1::6
6 9 ms 9 ms 9 ms 2001:4860::1:0:28
7 10 ms 10 ms * 2001:4860:0:1::4a9
8 9 ms 9 ms 17 ms yyz08s09-in-x18.1e100.net [2607:f8b0:400b:806::1
018]

Trace complete.

UPDATE 9:19PM: Pings just doubled, speeds cut in half.

Sanek

join:2006-08-10
Kanata, ON
reply to rocca
ok I was seeing a whole bunch of stuff break, so was hoping it was not anything on my end.


damir

join:2013-12-12
CANADA
same for me, all good !!!

Thanks rocca.


Okers

@24.114.72.x
reply to DavePC
I'm in north east London I am down

MikeA1972

join:2008-02-06
Brantford, ON
reply to rocca
Slow as all heck in Brantford


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to damir
Rerouting in place but at half capacity. Ticket in. Rogers says lots of calls coming in, sounds like something big broke.


damir

join:2013-12-12
CANADA
yea, its slow, but, at least it works.

i hope ping won't be bad, so i can play world of tanks :P

MikeA1972

join:2008-02-06
Brantford, ON
reply to rocca
Thanks for the heads up rocca


TypeS

join:2012-12-17
London, ON
kudos:1
reply to rocca
Maybe something to do with Earth Hour, started around 8:30pm. Perhaps someone hit the wrong power switch somewhere?


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
Confirmed to be multi-ISP affecting. It's big, working on ticket update.


damir

join:2013-12-12
CANADA
bad time to happen, Saturday night :\

MikeA1972

join:2008-02-06
Brantford, ON
Never a good time


damir

join:2013-12-12
CANADA
yea, true that, but, i think weekends are the worst for the outages, lots of people are at home :\\ (+ weather suX!)


Goldie

@24.114.65.x
reply to rocca
Timeframe on this being resolved?


BuckiiR

@google.com
reply to rocca
Yepp I'm down too at Huron and briarhill area looking forward to seeing it up... I have shows to catch up on lol


damir

join:2013-12-12
CANADA
yea, i hope this gets resolved soon.

I just tried to play World of Tanks, impossible, ping is over 200ms.




:\\

technik0

join:2008-01-09
Guelph, ON
reply to rocca
Yep. Having problems here on teksavvy too.


DavePC

join:2013-08-18
Scarborough, ON
Reviews:
·Rogers Hi-Speed
·Start Communicat..
reply to rocca
UPDATE: Problem just got worse, getting 400 KB/S on Steam, pings doubling.




rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to Goldie
Nothing yet but more info as available.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
Based on stats and timing looks like affecting Rogers too. »canadianoutages.com/status/rogers

londoner1

join:2007-04-26
London, ON
Spoke to my next door neighbour on Rogers her internet is up and fine

MikeA1972

join:2008-02-06
Brantford, ON
reply to rocca
Looks like a looong night for tech support Buy them extra coffee lol

MikeA1972

join:2008-02-06
Brantford, ON
reply to londoner1
She may not have noticed the speed drop, since it is technically working. Is she savvy, or a regular Jane?

londoner1

join:2007-04-26
London, ON
Well seeing that I have zero connectivity (without being tethered) and she has some...she seems to be in a better situation


BuckiiR

@google.com
reply to rocca
Just got a reply from start Communication on Facebook and they tell me there is a huge outage in most of Ontario affected many providers and there is no ETA when it will be up