dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
31712

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre to sil5

Premium Member

to sil5

Re: Cable Outages

No it should not. Can you post in the direct so we can take a look?

jerriski
@wind.ca

jerriski to HeadSpinning

Anon

to HeadSpinning
Might be a major hacker attack. Something odd happened today I started playing cod ghosts today and all the names of online games were changed . For example team death match to pow POW others to pcp and some bad words.

greggg
@yorkinet.com

greggg

Anon

huh? if you can connect to the server then it aint a hacker problem. You need to think it this through with a clear head.
Phopojijo
join:2004-01-31

Phopojijo to jerriski

Member

to jerriski
I hope you know this, but the switched names was an April Fools joke from Infinity Ward, the developer of the game.

»www.charlieintel.com/201 ··· ls-joke/

Nothing to do with the cable outage we experienced yesterday.

Rat
@distributel.net

Rat to TSI Andre

Anon

to TSI Andre
Why is it that the free internet is charging people left and right.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

I don't understand what you mean. Can you clarify?

DrewD50
Premium Member
join:2004-08-28
Canada

DrewD50 to TSI Andre

Premium Member

to TSI Andre
All good here now in South Etobicoke as of 8:30pm

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member


jerriski
@wind.ca

jerriski to DrewD50

Anon

to DrewD50
Lakeshore mimico etobicoke internet on and off but neighbor has no problems?
jerriski

jerriski to Phopojijo

Anon

to Phopojijo
Thanks for letting me know I didn't know my internet was down

DrewD50
Premium Member
join:2004-08-28
Canada

DrewD50 to jerriski

Premium Member

to jerriski
Yep, and even sport.pl and interia.pl load in nicely

sbrook
Mod
join:2001-12-14
Ottawa

sbrook to TSI Andre

Mod

to TSI Andre
The term "Free" in "Free Internet" is not "Free" as in "without cost", but rather "Free" as in untethered or "Open" ... and to SOME extent that's true. But as the internet moved from being a research and communications tool by universities and other such organisations, commercialism took hold, and that is an invitation to closure.

SimplePanda
BSD
Premium Member
join:2003-09-22
Montreal, QC

SimplePanda

Premium Member

said by sbrook:

The term "Free" in "Free Internet" is not "Free" as in "without cost", but rather "Free" as in untethered or "Open" ... and to SOME extent that's true. But as the internet moved from being a research and communications tool by universities and other such organisations, commercialism took hold, and that is an invitation to closure.

Really the movement towards the 'closing' of the internet didn't happen right away. There has been a pretty decent tradition of commercial entities understanding that open = good and open = profitable.

Sadly, the biggest threats to the "Free" internet right now are the big telecom providers, who seem to feel they should be paid twice for the same bits and are trying to impose nonsensical tariffs.

This is what happens when companies who are used to being gatekeepers to proprietary networks are allowed to operate without proper regulation.

Shareholders demand each bit be monetized to the utmost; a situation that's almost antithetical to the concept of the "free" internet.

sbrook
Mod
join:2001-12-14
Ottawa

sbrook

Mod

said by SimplePanda:

Shareholders demand each bit be monetized to the utmost; a situation that's almost antithetical to the concept of the "free" internet.

Actually, it's not the shareholders demanding that ... it's the management trying to outdo themselves year over year to protect their own butts to get bigger and bigger bonuses and finally the golden parachute once they've reached the level of their own incompetence.

Eventually no matter who the corporation puts in that position, they can't make more money, so they get fired, replace with a new CEO who can't either, rinse and repeat. At this point the empire falls down.

SimplePanda
BSD
Premium Member
join:2003-09-22
Montreal, QC

SimplePanda

Premium Member

said by sbrook:

said by SimplePanda:

Shareholders demand each bit be monetized to the utmost; a situation that's almost antithetical to the concept of the "free" internet.

Actually, it's not the shareholders demanding that ... it's the management trying to outdo themselves year over year to protect their own butts to get bigger and bigger bonuses and finally the golden parachute once they've reached the level of their own incompetence.

Eventually no matter who the corporation puts in that position, they can't make more money, so they get fired, replace with a new CEO who can't either, rinse and repeat. At this point the empire falls down.

+1.

It's sad that running an ISP who's mission is "just provide excellent Internet access" basically requires you to spin off a b-corp these days.
cdn_wolf
join:2014-04-04

cdn_wolf to TSI Andre

Member

to TSI Andre
I've noticed since last weekends outage (not TekSavvy issue I know) tat pings to various sites has gotten worse. Some of the servers that I usually have great pings to have now gone from 50ms (in the worst case) to upwards of 100ms or more. Was the root cause of last weekends outage hardware failure and it was replaced with an inferior piece of hardware at the fail point???

Cheers,

R

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Hi there,

We did make a few routing changes since the outage but they needed to be done. There was a fix that Gabe did yesterday to tata routing.

This may or may not be related. My suggestion is to call in or post in the direct so we can investigate to be sure.

Thanks,

Andre
mikee
join:2012-12-21
Gloucester, ON

mikee to TSI Andre

Member

to TSI Andre
Getting about 120 ping on Netherlands and 140 ping on German servers now used to get 97 on NL and 105-108 on german :'( fix pls

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Post in the direct please.
cdn_wolf
join:2014-04-04

cdn_wolf to TSI Andre

Member

to TSI Andre
I will re-check when i get home tonight. Those few 10ths of ms make the world of difference when gaming on servers :\
Euthyphro
join:2013-11-11

Euthyphro to cdn_wolf

Member

to cdn_wolf
said by cdn_wolf:

I've noticed since last weekends outage (not TekSavvy issue I know) tat pings to various sites has gotten worse. Some of the servers that I usually have great pings to have now gone from 50ms (in the worst case) to upwards of 100ms or more. Was the root cause of last weekends outage hardware failure and it was replaced with an inferior piece of hardware at the fail point???

Cheers,

R

I've been wondering the same thing, it seems like that since the outsage last week the internet speeds and connection stability isn't what it used to be. I too have been thinking that either the replacement hardware was configured poorly or replaced with worse performing hardware than what was previously in place.

I haven't done any ping tests per say but I get d/c's on PS3 and many stalls/stutters, my bandwidth spikes and drops all the time rather than a steady flat line when downloading backups from my dedicated server, and I still notice minor stalling and stuttering here and there when browsing.

It just doesn't seem clean anymore, like we're on a dirty and bogged down connection.

petermdodge
join:2014-03-31
Canada

petermdodge

Member

Run ping -n 50 google.com in command prompt. I'm willing to bet you're dropping a lot of packets, same as I am.

I'm dropping about 40% packets as of posting. Unacceptable.
Euthyphro
join:2013-11-11

Euthyphro

Member

Yea it just doesn't make sense. Some websites load quickly, others are just slow. Gmail for example, it is extremely slow to the point where I have to tunnel in through SSH on my own dedicated server since the pipe between my server and here seems to be OK most of the time, but from going here to gmail just stalls out or tells me I should switch to gmail HTML due to slow loading times. I suspect it's either their traffic shaping killing us even in the off hours, or after the downtime a few days ago with the hardware failure, Rogers replaced their hardware with something worse performing and inferior to what was there previously.

petermdodge
join:2014-03-31
Canada

petermdodge

Member

Well if its the traffic shaping for Zap the Gap doing this, it's super effective. I'll never exceed that cap at 25-40% packet loss and sub 1MB/s speeds now.

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

Doesn't make any sense at this time of night. Can you guys post traceroutes plz.
TSI Marc

TSI Marc

Premium Member

I'll have the gang look into it in the morning.

petermdodge
join:2014-03-31
Canada

petermdodge to TSI Marc

Member

to TSI Marc
I posted a whole slew at request in my Direct Support request.

I'm getting sub 1MB/s speeds. According to »speedtest.teksavvy.com/ 0.67 / 0.18 (on the 45/4 plan)

ping -n 50 google.com

Ping statistics for 74.125.226.104:
Packets: Sent = 50, Received = 31, Lost = 19 (38% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 39ms, Average = 20ms
GDR5
join:2014-04-05

1 edit

GDR5 to TSI Marc

Member

to TSI Marc
I have also been experiencing unusual outbound packetloss for a couple of weeks now. It does not seem to depend on time of day. Seems to be almost entirely restricted to outbound PL.

Located in Toronto.

Target IP: 108.174.63.26
  Date/Time: 05/04/2014 8:16:34 PM to 05/04/2014 8:25:00 PM
 
Hop Sent Err PL% Min Max Avg  Host Name / [IP]
 1   500   0 0.0   0   0   0  Cisco35r [192.168.1.1]
 2   500   8 1.6   6 301  10  [7.207.126.129]
 3   500   3 0.6   5 324  13  [209.148.244.213]
 4   500   2 0.4   4 291  12  [24.153.5.233]
 5   500   2 0.4   7 254  12  [69.196.136.36]
 6   500  16 3.2   4 221  13  xe-2-2-1.cr1.tor1.ca.nlayer.net [69.31.143.125]
 7   500   8 1.6  20 195  27  xe-0-1-1.cr2.ord1.us.nlayer.net [69.22.142.77]
 8   500  11 2.2  19 256  28  ae3-60g.cr1.ord1.us.nlayer.net [69.31.111.153]
 9   500   3 0.6  39 230  49  xe-3-3-0.cr1.dfw1.us.nlayer.net [69.22.142.5]
10   500   3 0.6  43 465  55  [69.31.54.194]
11   500   7 1.4  43 894  50  quadranet-colocrossing.quadranet.com [96.44.148.54]
12   500   0 0.0  43 261  49  host.colocrossing.com [108.174.62.9]
13   500   7 1.4  42 236  49  iu5r.com [108.174.63.21]
14   500   3 0.6  40 271  48  host.colocrossing.com [108.174.63.26]
 

It's enough to stop me from being able to play some games which are sensitive to connection stability, and cause a noticeable degradation in VOIP quality. I'd been hoping it would resolve itself, but it doesn't seem to be doing so, so if you guys can take a look, I'd appreciate it.

edit: I was mistaken on the plan details, speedtest reports make more sense now. Thanks to the poster who pointed that out.

TypeS
join:2012-12-17
London, ON

TypeS

Member

If you're on the 18Mbps plan, your upload is 512Kbps.

shikotee
join:2007-01-11
Canada

2 edits

shikotee to TSI Andre

Member

to TSI Andre
Cable Internet is out here in Rob Ford country (Etobicoke). What up?
Seriously - After what was a long streak of reliability, things have really been glitch the last few weeks. Very annoyed because this latest outage happened right while I was configuring a router, which lead me to believe I had screwed something up.
Urge to kill, rising...

Edit - false alarm. It was router related. While I was troubleshooting, I called TSI, and auto message stated there was an outage in Toronto.

Banging hear to wall..... Sigh...