TSI GabeRouter of Packets Premium Member join:2007-01-03 Gatineau, QC |
to biggarm
Re: Slow ServiceTrying to resolve the OVH latency to Europe. We're unable to route around it at this point, looking at their network map they appear to have major congestion as well in NY » weathermap.ovh.net/usa |
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to TSI Andre
OVH has facilities in Canada - if you route to their Canada facility, do they have internal network links to their EU facilities?
[edit]: Sorry if the net map makes that a stupid question, it doesnt load for me. |
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petermdodge |
to TSI Andre
Any further news about that cut fibre line? |
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The Flash Premium Member join:2002-10-17 Toronto, ON |
Rocca from Start says it's repaired. |
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TSI GabeRouter of Packets Premium Member join:2007-01-03 Gatineau, QC |
TSI Gabe
Premium Member
2014-Apr-1 3:49 pm
Last news we have is that a majority of the fibres have been spliced but they are still at it. |
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creed3020 Premium Member join:2006-04-26 Kitchener, ON |
said by TSI Gabe:Last news we have is that a majority of the fibres have been spliced but they are still at it. Wow.... Know I want to know how such a large number of strands was cut. I hope it gets jacketed in thick steel from now on! |
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TSI Marc Premium Member join:2006-06-23 Chatham, ON |
to TSI Andre
Should be fixed now. |
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TSI GabeRouter of Packets Premium Member join:2007-01-03 Gatineau, QC |
to creed3020
That strand count is fairly standard nothing unusual.
Biggest hurdle they had was that a fairly large section had to be replaced so they had to splice it from both ends. |
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skidr0w to TSI Marc
Anon
2014-Apr-1 4:33 pm
to TSI Marc
no. im in leslieville/beaches area.... coxwell n queen. slow as hell still. can you confirm everything is "back to normal" and "fixed" so i can open up a ticket. this has been going on since the weekend. |
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to TSI Marc
Good to know. Thanks for the update! Might want to update the outages page if that's the case. |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
We are in the next couple of minutes |
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1 edit |
to skidr0w
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Kaloni Premium Member join:2006-02-21 canada |
to TSI Gabe
Doesn't TekSavvy have peering @ TorIX? |
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AngeloThe Network Guy Premium Member join:2002-06-18 |
Angelo
Premium Member
2014-Apr-2 3:46 pm
said by Kaloni:Doesn't TekSavvy have peering @ TorIX? Peering doesn't help for routing issues... |
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TSI GabeRouter of Packets Premium Member join:2007-01-03 Gatineau, QC |
TSI Gabe
Premium Member
2014-Apr-2 4:24 pm
Yes we peer @ TorIX, and yes peering helps with routing issues. |
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RizzleQCunningham's Law Enthusiast Premium Member join:2006-01-12 Windsor, ON Ubiquiti UDM-Pro Ubiquiti U6-LR
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to Angelo
Isn't one of the main reasons for peering for redundancy by reducing dependence on one or more transit providers? Yes, so that does help routing issues. TSI peers with TorIX: » www.peeringdb.com/view.p ··· asn=5645 |
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to TSI Marc
I'm still experiencing slow internet across all sites. Should I open a ticket or is there still a known problem? |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
Definitely ticket |
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Posted in the direct forum. Thanks. |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
NP |
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QUANTUMonaPC
Anon
2014-Apr-3 4:54 pm
This is my first time posting on this forum so I hope I'm doing this right. I have been experiencing tremendous lag issues with my DSL internet with TSI for the past few days. From what I've read in these forums, it seems that TSI is changing some wires (I hope I read right don't mean to sound foolish ). Could you please let me know when this lag will end? I live in Richmond Hill, ON. Thanks a bunch. |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
Hello, Thanks for joining. As of right now, that mass-outage is all fixed and there should be no lingering issues from it. My suggestion is to check our outage page first: » help.teksavvy.com/hc/en- ··· k-Status to see if anything is listed. In your case, there is nothing so best thing to do is to either call in for support or open a ticket in the Direct forum so we can take a better look: » /fo ··· avdirectCheers, Andre |
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dudeguyhim
Anon
2014-Apr-3 7:26 pm
Hi. This has been causing me a lot of timeouts/disconnects over the last week or so. Still a problem at the time of this post.
Tracing route to 208.95.186.32 over a maximum of 30 hops
1 2 ms 1 ms 1 ms 192.168.0.1 2 8 ms 9 ms 8 ms 7.207.28.1 3 16 ms 11 ms 12 ms 67.231.221.173 4 14 ms 14 ms 11 ms 209.148.224.177 5 12 ms 12 ms 12 ms 69.196.136.68 6 13 ms 13 ms 13 ms te0-7-0-22.ccr21.yyz02.atlas.cogentco.com [38.12 2.69.201] 7 31 ms 20 ms 22 ms be2090.ccr21.ymq02.atlas.cogentco.com [154.54.30 .206] 8 28 ms 26 ms 26 ms be2142.ccr21.bos01.atlas.cogentco.com [154.54.0. 41] 9 28 ms 26 ms 28 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42 ] 10 * * * Request timed out. 11 28 ms 27 ms 27 ms |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
Can you please post in the direct forum so we can investigate? |
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