It sucks that nothing will happen quickly, but I think my community is taking the only approach that will eventually fix the horrible service we get from Windstream:
UPDATED: Leaders looking for another Internet firm
Wednesday, April 2. 2014
Updated: 4 hours ago
With citizen and business complaints continuing about the Internet service offered by Windstream, Jackson County and City of Jefferson leaders are searching for another provider to compete with the firm.
City of Jefferson officials have been working to seek improved services from Windstream, as well as providing information to companies who are interested in entering the market. Jefferson leaders also plan to meet with representatives from Appalachian Broadband.
Jackson County leaders are also looking into the possibility of other providers. County manager Kevin Poe met with the vice president with government and community affairs for Comcast, which does have limited service in Jackson County, mainly in the Pendergrass area.
Jackson County Chamber of Commerce president Josh Fenn has met with Windstream to discuss concerns about the service.
We have met with Windstream and expressed a concern from our membership, Fenn said.
For the full story, see the April 2 issue of The Jackson Herald.
»
www.jacksonheraldtoday.c ··· irm.htmlI'd recommend that everyone in poorly-served Windstream areas contact their elected officials, their local Economic Development entity, and their chamber of commerce and stress to them how you don't want your community's poor internet service to cause it to not be competitive with other communities. You might be surprised at the response that you get. Most of those people understand how vital communication is to companies (and individuals) who are looking for a new location.
Windstream is never going to do anything about their crappy service until there are financial incentives for it to do so. Losing whole communities at a time might start to get their attention after a while. Or maybe they see the imminent demise of POTS and are just planning to ride the ship to the bottom and make as much money as they can on the way down. Either way, it's clear that their leadership has no interest in providing a quality product, only maximizing returns for investors in the short term.
Just my two cents ....