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Radio_Guy
Field Engineer
Premium Member
join:2010-01-20
Clive, IA

1 edit

Radio_Guy

Premium Member

Standard Rates & Services - Des Moines - Effective 4/22/2014

NOTICE - I am not employed by nor represent Mediacom in any way. The information contained within this site is intended for general guidance on matters of interest only. This information was typed in by hand - Please keep an eye out for typos.

Effective April 22, 2014

This information is intended for the following communities: Altoona, Ankeny, Bondurant, Carlisle, Clive, Des Moines, Grimes, Hartford, Indianola, Johnston, Norwalk, Pleasant Hill, Urbandale, Waukee & West Des Moines, IA

RATES & SERVICES

---Boundary-Free monthly TV Service Rates---
Local Plus TV (formerly Broadcast Basic) - $29.95
Family TV (includes local plus TV) - $72.95 (
Prime TV (includes family TV, Starz, Encore, Digital Music, Digital Converter and Digital Gateway) - $88.95
Local Broadcast Station Surcharge - $2.77
HBO (Requires digital converter and Digital Gateway) - $17.95
Showtime (Requires digital converter and Digital Gateway) - $14.95
Cinemax (Requires digital converter and Digital Gateway) - $12.95
Starz (Requires digital converter and Digital Gateway) - $11.00
Hustler TV (Requires digital converter and Digital Gateway) - $24.95
Canales Latinos (Requires digital converter and Digital Gateway) - $7.95
HD Pak* - $6.95
Kids & Variety Digital Pak* - $7.95
Sports & Information Digital Pak* - $7.95
Movies & Music Digital Pak* - $7.95
Any 2 Digital Pak options* - $13.95
All 3 Digital Pak options* - 17.95
Digital Plus (no longer available for purchase) - $16.00
Digital Gateway (Digital Converter Required (Includes Interactive guide, Digital Music & VOD/PPV access)) - $4.00
Disney Family Movies On Demand - $4.95
PPV/VOD Movies (low resolution, Adult and special event prices may vary) - $4.99/Movie
HD VOD/PPV Movies (Adult and special event prices may vary) - 5.99/Movie
NFL RedZone (requires subscription to Sports & Information Pak) - $49.95/season
TiVo DVR Service* - $14.95
TiVo Multi-Room DVR Service - $19.95
Digital Video Recorder Service - $10.95
Additional Digital Video Recorder Service Each - $6.00
*Requires subscription to Family TV, Digital Converter and Digital Gateway. Rates are subject to change.

---Mediacom Always Faster Internet Services---
Download/Upload (speeds are not guaranteed and may vary)/Data Allowance/Monthly Residential Rates
Launch Internet: 3 Mbps download/512 KB upload/150 GB cap - $29.95
Prime Internet: 15 Mbps download/1 Mbps upload/250 GB cap - $49.95
Prime Plus Internet: 20-30 Mbps download/2 Mbps upload/350 GB cap - $59.95
Ultra Internet: 50 Mbps download/5 Mbps upload/999 GB cap - $79.95
Ultra Plus Internet: 105 Mbps download/10 Mbps upload/999 GB cap - $99.95
Additional Dynamic IP Address - $5.00
Wireless Home Networking (Wi-Fi, Cable Modem Rental Required) - Must subscribe to Internet - $3.95
Internet Surcharge (applies to customers subscribing only to Mediacom Always Faster Internet) - $15.00

---Lower Cost Phone Service (monthly fee includes unlimited calling in United States, Puerto Rico, US Virgin Islands and Canada, plus 13 calling features including Caller ID and Call Waiting)---
Phone Service - $49.95
Phone Service (with family TV or Internet Service) - $39.95
Phone Service (with family TV and Internet Service) - $29.95
World Plan Phone Service for Landline (requires Mediacom Phone Service, Includes 250 international minutes) - $14.95
World Plan Phone Service for Landline & Mobile (requires Mediacom Phone Service, Includes 250 international minutes) - $19.95
250 Additional World Plan Phone Service for Landline Minutes (requires Mediacom Phone Service, Includes 250 international minutes) - $14.95
250 Additional World Plan Phone Service for Landline & Mobile Minutes (requires Mediacom Phone Service, Includes 250 international minutes) - $19.95
Voice Mail - $4.95
Non-published Directory Listing - $4.50

---Monthly Equipment Rental & Fees---
Digital Converter with Remote (Does not include the Digital Gateway, that is an extra $4.00) - $6.50
Digital Adapter (Does not support Digital Gateway) - $0.99
HD Digital Adapter (Does not support Digital Gateway) - $1.99
TiVo Converter With Remote - $10.50
Additional TiVo Converters - $5.00
Cable Card (Does not include Interactive Guide and VOD/PPV access) - $1.99
Phone Modem Rental - $5.00
Data Modem Rental - $5.00
Data and Phone Modem Rental - $10.00

---Home Controller Monthly Service Rates & Installation Fees---
Basic Security (Requires Mediacom Internet Service) - $34.99
Basic Plus (Requires Mediacom Internet Service) - $39.99
Home Management (Requires Mediacom Internet Service) - $44.99
Home Controller Installation Fee - $99.99

---Home Controller Equipment Packages (All equipment charges are one-time fees)---
Basic Security (includes touch screen, wireless router, 2 door/windows sensors, 1 motion detector, 1 key fob) - $149.99
Basic Plus Camera (includes touch screen, wireless router, 2 door/windows sensors, 1 motion detector, 1 key fob) - $249.00
Basic Plus Thermostat (includes touch screen, wireless router, 2 door/windows sensors, 1 motion detector, 1 key fob) - $249.00
Home Management (includes touch screen, wireless router, 2 door/windows sensors, 1 motion detector, 1 key fob) - $349.00
ADD-ON EQUIPMENT CHARGES
Motion Detector - $50.00
Curtain (clip) Motion Detector - $50.00
Mountable Indoor Camera - $140.00
Door/Window Sensor - $35.00
Smoke Detector - $60.00
Appliance Module - $60.00
Lamp Module - $55.00
Moisture Sensor - $45.00
Thermostat - $140.00
Wireless Key Fob - $30.00
Carbon Monoxide Detector - $100.00
Outside Camera - $150.00
Siren Repeater - $85.00

INSTALLATION AND OTHER FEES

---Boundary-Free TV Installation Fees---
Standard Installation - $49.99
Standard Installation with either Internet or Phone Service- $74.99
Standard Installation with Internet and Phone Service - $99.99
Installation of additional outlet (same trip) - $20.00
Installation of additional outlet (separate trip) - $49.95
TiVo Upgrade Fee - $49.95 (NEW)

---Mediacom Always Faster Internet Installation Fees---
Standard installation - $49.99
Standard Installation with either Internet or Phone Service - $74.99
Standard Installation with Internet and Phone Service - $99.99

---Lower Cost Phone Service Installation Fees---
Standard Installation - $49.99
Standard Installation with either Internet or TV Service - $74.99
Standard Installation with Internet and TV Service - $99.99
Installation of New Phone Jack (if needed) - $75.00
Installation of additional Phone Jacks (if needed) - $49.00

---Other Fees---
Data Overage Charge per 50 GB Block - $10.00
Home Wire Maintenance - $4.95
Processing Fee for Payment by Phone with Customer Service Rep - $5.00
Activation Fee - $10.00
Field Reactivation of Account - $27.50
Electronic Reactivation of Account - $1.99
Transfer of Service - $29.00
Hourly Service Charge - $29.00
Field Change of Service - $15.99
Electronic Change of Service - $1.99
Change of Phone Number - $15.00
Non-Published Number Set-Up Fee - $15.00
Transfer Activation Fee - $10.00
Wireless Adapter Purchase - $39.95
Ultra Adapter Purchase - $49.95
Field Collection Charge - $20.00
Insufficient Funds Handling Charge - $25.00
Connection of Consumer Owned Equipment** (same trip) - $5.99
Connection of Consumer Owned Equipment** (separate trip) - $12.99
Unreturned Cable Modem - $139.00
Unreturned External Hard Drive - $100.00
Unreturned Standard Digital Receiver/TiVo Receiver - $450.00
Unreturned HD,DVR,HD/DVR Digital Receiver - $500.00
Unreturned TiVo Mini - $150.00
Unreturned Receiver Remote Control - $25.00
Unreturned Digital Adapter - $100.00
Unreturned Cable Card - $300.00
Unreturned Home Controller Touch Screen - $319.00
Unreturned Home Controller Router - $39.99
** This is a per item charge, including such items as a VCR, DVD player, home stereo, game equipment, etc.

Channel Lineup can be found here: »mediacomtoday-lineup.com ··· s_m.aspx

Call Center (24/7) 855-633-4226

[edit] added link to channel lineup and call center phone # [/edit]
Radio_Guy

1 edit

Radio_Guy

Premium Member

Changes from last year:

Family TV went up $2.00
Prime TV went up $4.00
Local Broadcast Station Surcharge is NEW
HBO went up $1.00
Showtime went up $2.00
Starz went up $2.00
Hustler TV is NEW
Anime Network On Demand is no longer on the price list
WWE Classics On Demand is no longer on the price list
All TiVo service / options / installation / fees are NEW
Whole House DVR Service is no longer on the price list
All Mediacom Premium Internet Services are no longer on the price list
World plan added to Phone Service
Home Controller Service rates / packages / hardware / fees are NEW.

The biggest change can be seen in the install rates and details:
Installation of additional outlet (same trip) was $13.49, now $20.00
Installation of additional outlet (separate trip) was $19.99, now $49.95

Also, the install fees are no longer focused on the type of wiring in the home, and how many outlets you are installing. It seems to be focused on bundles. There is no detail about what a “standard installation” includes. The install rates from last year seem to have gone up a TON, but it is hard to compare with the new “bundle” install rates.

The price list does have a footnote that is no longer referenced by anything in the body of the install section (typo on Mediacom?) It states:
* Applies to all standard installations up to 150 feet from the main cable line. Some installations require custom work and prices may vary. Charges for any non-standard installations will be quoted in advance of work. Full payment is due PRIOR to commencement of work. Relocation of existing wiring and wall fishes is not included.

Lazy Senior
join:2012-01-10
Cobden, IL

1 recommendation

Lazy Senior

Member

It kinda takes your breath away.
These kind of Cable TV prices make Directv/Dish VERY happy. The Sat companies give FREE installation too.
macdude22
join:2005-09-08
IA

1 recommendation

macdude22 to Radio_Guy

Member

to Radio_Guy
It makes me very happy I dumped cable/sat in 2006 and never looked back.
alarson83
join:2007-01-06
West Des Moines, IA

alarson83 to Lazy Senior

Member

to Lazy Senior
The 'digital gateway' one is my favorite. Youre already paying for the box, and in Tivo's case youre already paying extra for the tivo service that would normally include guide data (the pricing there is really no discount from what you can get from tivo directly), but yet they still require that extra $4 per box. And even if you bring your own boxes like TiVos, they try to force you back on by requiring it for things like free preview weekends or the music channels (even though tivo doesnt use the digital gateway, and will run those channels just fine if the digital gateway code is on your account). And i was just told by @mediacomsupport the other day that HBO didnt require the digital gateway, but this list says they do?

And the lengthy list of install fees (and the prices they set) is insane.
wth
Premium Member
join:2002-02-20
Iowa City,IA

wth to Radio_Guy

Premium Member

to Radio_Guy
I'm surprised the DSM area has a lower Local Broadcast Station Surcharge of $2.77 vs Iowa City's rate of $2.97. Local stations in east central Iowa must be more greedy.
Probably "Sinclair" since they own one (KGAN/CBS) and manage one (KFXA/FOX) here.

A Nonymous
@mchsi.com

A Nonymous to Radio_Guy

Anon

to Radio_Guy
said by Radio_Guy:

Field Change of Service - $15.99

Nice. It's $29.00 in my area.
I had to pay it back when I downgraded my TV service from Family Cable to just Broadcast Basic and they sent out a truck to put a trap on the line.
CR_Client
join:2005-02-04
Cedar Rapids, IA

CR_Client to Radio_Guy

Member

to Radio_Guy
Are there that few customers looking for a package price between Local Plus (which, let's face it, it still just Broadcast Basic) and Family TV, or are there just that many forced-inclusion channels in Family TV that there isn't any way to make a smaller/less expensive option?

It's been less than 10 years since Broadcast Basic was only 10 bucks and Family was only $40/month. I went antenna-only last month because I was tired of paying over $2/channel for the same channels I can get OTA, and I don't watch enough TV on the 4 channels that interest me to justify over $2/day for the "Family" package, even to be able to watch the Stanley Cup Playoffs starting next week (the WGN Radio stream is quality listening, actually).

I need to get a list for Cedar Rapids, because I have been told multiple times that there isn't a surcharge for Internet Only, but I haven't gotten a bill yet to confirm that. I also paid a similarly large Change of Service fee to swap out my trap and downgrade my service, even though their Audit Techs had just done the same exact thing the week before for free. The way the CSR talked about the fee, I could tell she was trying to use it as leverage to get me to keep my plan.
garn91
join:2005-01-15
Ankeny, IA

garn91 to Radio_Guy

Member

to Radio_Guy
Thanks for reminding me why I have DirecTV and Century Link DSL.

Lazy Senior
join:2012-01-10
Cobden, IL

Lazy Senior to alarson83

Member

to alarson83
said by alarson83:

And the lengthy list of install fees (and the prices they set) is insane

I briefly considered Mediacom TV when my Mediacom internet and Directv contract expired earlier this year. I was looking for a great package deal for both Internet and TV service. After getting Mediacom TV Prices I was astounded at the unreal Mediacom Tv prices. Mediacom TV service is no way competitive with the Sat companies in price, channels per $$ and especially VALUE. Did I mention that Mediacom also has ancient DVR's with teeny tiny hardrives and 1990's cable boxs compared to Directv/Dish latest and greatest cutting edge DVR technology?