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flipper
@rogers.com

flipper

Anon

Rogers internet goes out every other day at exactly the same time

Rogers internet used to go out around 3pm not every day but if it went down that was the time. Then we had a tech come to the house, and look at the wires coming into the house. It was okay for a few weeks after he was here but now my Rogers internet goes out every other day at exactly 10:47 am, you can set your watch by it. Support says that something must be sending signals at that time causing it to go out. He mentioned another customer whose garage door opener would cause the internet to go down each time it was used. They of course want you to change your modem (seems to be their standard response). We've checked all settings, connections, etc. Looked at anything running in the house consistently at that time and haven't been able to come up with anything. Anybody got any ideas, we are fed up with Rogers. Never had this issue with Bell.