dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
2083
fdm2000
join:2002-02-15
Mount Clemens, MI

fdm2000

Member

Need Help with Win 7 Easy Transfer Cable

Belkin Easy Transfer cable not detected

I have the Belkin Win 7 Easy Transfer Cable and installed the software on the old Win XP PC and it installed correctly and it showed a prompt telling me plug and play found the new device. I followed the steps and opened the Windows Easy Transfer application on my new Win 7 Pro PC. After following all the steps I got to the connect both PCs with the Belkin Easy Transfer Cable popup screen and it told me that it was connecting. Thereafter a window popped up on the Win 7 PC telling me that the Easy Transfer cable is not detected. Plug cable in and check USB connections and retry.

I have redone the software install and carefully followed each onscreen prompt for each PC and sadly get the same end result - I keep getting the Easy Transfer Cable not detected!

Can anyone offer suggestions and advice on this problem?

Mary

OSUGoose
join:2007-12-27
Columbus, OH

1 recommendation

OSUGoose

Member

Did you reboot the XP machine first after it was installed?
fdm2000
join:2002-02-15
Mount Clemens, MI

1 recommendation

fdm2000

Member

Thanks for the response - finally got the new pc issues resolved with Dell tech support - had to do a restore to factory settings and tghereafter the Windows Easy Transfer worked effectively.

F