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Frank2003
join:2014-03-21
Ocala, FL

Frank2003

Member

C1000A question

Since installing my C1000A, I have observed my iPad and iPhone5 disconnects from the C1000A all the time... At least 3-5 times during a 30 internet session. The web pages won't load, so I have to go in the setting on my ipad or iPhone and toggle off the wifi then toggle it back on. No issues when the laptop is connected.. What's y'all's take on this?

Irish Shark
Play Like A Champion Today
MVM
join:2000-07-29
Las Vegas, NV

Irish Shark

MVM

Take a look at this and follow what is says. Post your data if this does not help.

»internethelp.centurylink ··· dio.html
gapmn
join:2013-11-10
Saint Paul, MN

gapmn to Frank2003

Member

to Frank2003
Since the modem works fine with the lap top, more than likely it is not the modem. Do your apple devices still drop the connection when they are within close proximity to the modem (10ft)?
Frank2003
join:2014-03-21
Ocala, FL

Frank2003

Member

Yes they still drop the signal. Never had this issue with a linksys router.

former qwest
Premium Member
join:2014-01-04
out there

former qwest

Premium Member

if Irish Shark/s link doesn't help, or this one »internethelp.centurylink ··· ess.html , try adjusting the physical location of the C1000A, it may be an antenna issue.