said by Hard Harry7:Pretty sure it's different with Cox business, as is there is no "status quo" for a service, rather the service is that which is outlined in your contract. So I doubt you will see any change until your contract comes up for renewal. What has sales been saying that you don't like?
I'm on month to month, so there is no contract that needs to be negotiated at a certain point, it's basically indefinite until I terminate the month to month contract. When I talked to sales they said 50x5 was still the max home office tier and they didn't know of any specific plans to change that.