Not as bad as people make it out to be
I am not sure why this ISP gets so much hate. I decided to give them a try and I currently have the 30/10 cable package here in Hamilton, and the service has been rock solid for about 3 months now. I had one outage, but that was because of Cogeco, and the service was resumed in a couple hours. Other than that, I get great constant speeds and no issues so far.
I agree. I've been with them in a Rogers serviced area for 2.5 years and I've been down twice that I can remember in that time and only for a couple of hours each time. Speed has always been great for me which tells me that they don't oversell their bandwidth like some providers. I recently upgraded to the new 60/10 package here in Distributel/Rogers land and its blazing. Distributel has actually been the most stable, consistent and reliable ISP I've ever had.