kenze join:2009-10-09 Montreal, QC
kenze
Member
2014-May-2 10:43 pm
No internet connection I live in Montreal and my internet connection has been down for about 2 hours now. Anyone else experiencing this?
If the problem persists, will I be without an internet connection for the entire weekend? I seriously hope not
hsheriff join:2012-09-04 Saint-Lambert, QC
DSL or Cable?
No problems with Cable in St-Lambert
Status page doesn't show any problems right now:
»
74.116.184.9/public/netw ··· p?lng=en
kenze join:2009-10-09 Montreal, QC
kenze
Member
2014-May-2 11:06 pm
I'm on Cable. The DS light is blinking and that's it.
hsheriff join:2012-09-04 Saint-Lambert, QC
This may seem really basic and you have most likely already done this, but have you tried doing a reboot?
I also found this old thread: »
DS Light flashing on DCM475 modem ?
VIDEO
»www.youtube.com/watch?v= ··· xwZ_OLX0
kenze join:2009-10-09 Montreal, QC
kenze
Member
2014-May-3 12:12 am
Yep, the first thing I tried was to unplug my modem for 20 seconds and replug it. Thanks for the link but in my case, only the DS is blinking and the other 2 are off.
hsheriff join:2012-09-04 Saint-Lambert, QC
I assume you have the DCM475. Maybe this will help. You should probably just call ebox first thing tomorrow.
kenze join:2009-10-09 Montreal, QC
kenze
Member
2014-May-3 8:29 am
Thanks hsheriff, will do.
eboxdanny Superviseur Premium Member join:2013-08-12 Longueuil, QC
Good day, Has your issue been resolved?
to kenze Hello I work in the tech support department for Electronic Box and would like to know if your issue has been resolved? If not can you please send me a PM with your client code and full name and I will look into this matter.