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id213
join:2014-10-23
Los Angeles, CA

id213 to excelx

Member

to excelx

Re: Original TWC MAXX thread - now MAXX General Discussion

When did your upgrade go live? I live in this area as well and haven't received the speed boost. Did you get a letter/email before the speed boost? I have my channels bonded, but still haven't received any letter or email like other people have claimed they have. Please let me know! Thanks
twincam23
join:2013-11-21
Los Angeles, CA

twincam23 to patt2k

Member

to patt2k



90039/Silverlake
still keeping my weekend appointment with TW to check my lines. Replaced the Arris DG1670A with a SB6183 didnt clean up the off the charts numbers.

Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked QAM256 14 627000000 Hz -9.0 dBmV 33.4 dB 331162 726
2 Locked QAM256 1 705000000 Hz -14.7 dBmV 31.9 dB 12682672 2659102
3 Locked QAM256 2 699000000 Hz -14.7 dBmV 31.5 dB 15805007 72
4 Locked QAM256 3 693000000 Hz -14.5 dBmV 29.4 dB 105662281 339688
5 Locked QAM256 4 687000000 Hz -14.3 dBmV 28.7 dB 455511940 12687155
6 Locked QAM256 5 681000000 Hz -13.8 dBmV 28.4 dB 173384271 1347270
7 Locked QAM256 6 675000000 Hz -13.2 dBmV 28.7 dB 132568159 863015
8 Locked QAM256 7 669000000 Hz -13.0 dBmV 30.0 dB 24164756 1906
9 Locked QAM256 8 663000000 Hz -12.6 dBmV 32.7 dB 4930931 97
10 Locked QAM256 9 657000000 Hz -12.5 dBmV 32.6 dB 4971855 223
11 Locked QAM256 10 651000000 Hz -12.1 dBmV 31.9 dB 4948262 214
12 Locked QAM256 11 645000000 Hz -11.5 dBmV 29.9 dB 32769332 562023
13 Locked QAM256 12 639000000 Hz -11.4 dBmV 28.8 dB 342915102 9566365
14 Locked QAM256 13 633000000 Hz -9.8 dBmV 34.2 dB 440570 468
15 Locked QAM256 15 621000000 Hz -7.6 dBmV 30.1 dB 75275155 885552
16 Locked QAM256 16 615000000 Hz -5.8 dBmV 33.1 dB 3548176 21313

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 89 5120 Ksym/sec 30600000 Hz 50.8 dBmV
2 Locked TDMA 90 2560 Ksym/sec 18500000 Hz 48.0 dBmV
3 Locked ATDMA 91 5120 Ksym/sec 23300000 Hz 49.3 dBmV
4 Locked TDMA 92 2560 Ksym/sec 37000000 Hz 52.2 dBmV

excelx
join:2004-07-06
Los Angeles, CA

1 edit

excelx to id213

Member

to id213
Today Wednesday at 2AM in the morning, modem auto reboot itself.
I did not receive any letters, no emails.

BTW: I had to buy a new modem ( SB6183 ) because my old ( SB6141 / Black model ) couldn't achieve Extreme Speeds, no idea why.
parch11
join:2007-01-15
Los Angeles, CA

parch11 to TWC_User

Member

to TWC_User
 
I'm in Eagle Rock and MAXX is live.

With VPN (private internet access) bottom pic.

news4la
join:2009-01-05
Universal City, CA

news4la to bvierra

Member

to bvierra
Hi bvierra,
I'm in universal city 91608 almost all of this area and studio city is live. I checked with friends in 91606 and 91607. They all have it. 91601 is by the library or the Fire station?
asadani
join:2014-10-31

asadani to patt2k

Member

to patt2k
Can someone please help me understand what I should do.?
Since MAXX my top speed hits 235 mbps at most. I can never pull 300 mbps. I've checked all lines. There are no splitters, Its a direct line to the modem. Direct to the laptop for test. no wireless as well. Here is my 6183 read.

Really appreciate to know what I can do to fix this. I have a TWC appointment for tomorrow. but I doubt they will do anything as I had gone through this almost a year back with the 100 mbps when I couldn't hit 100 and the person said that the line is the best he can do.

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed

Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked QAM256 16 615000000 Hz 10.0 dBmV 42.1 dB 0 0
2 Locked QAM256 1 705000000 Hz 9.7 dBmV 40.5 dB 0 0
3 Locked QAM256 2 699000000 Hz 9.3 dBmV 40.3 dB 0 0
4 Locked QAM256 3 693000000 Hz 9.2 dBmV 40.3 dB 0 0
5 Locked QAM256 4 687000000 Hz 9.3 dBmV 40.3 dB 0 0
6 Locked QAM256 5 681000000 Hz 9.4 dBmV 40.5 dB 0 0
7 Locked QAM256 6 675000000 Hz 9.6 dBmV 40.4 dB 0 0
8 Locked QAM256 7 669000000 Hz 9.6 dBmV 40.8 dB 0 0
9 Locked QAM256 8 663000000 Hz 9.6 dBmV 40.9 dB 0 0
10 Locked QAM256 9 657000000 Hz 9.7 dBmV 41.2 dB 0 0
11 Locked QAM256 10 651000000 Hz 9.7 dBmV 41.2 dB 0 0
12 Locked QAM256 11 645000000 Hz 9.8 dBmV 41.2 dB 0 0
13 Locked QAM256 12 639000000 Hz 9.8 dBmV 41.2 dB 0 0
14 Locked QAM256 13 633000000 Hz 9.9 dBmV 41.6 dB 0 0
15 Locked QAM256 14 627000000 Hz 10.0 dBmV 41.7 dB 0 0
16 Locked QAM256 15 621000000 Hz 10.0 dBmV 42.0 dB 0 0

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 41 5120 Ksym/sec 30600000 Hz 46.5 dBmV
2 Locked TDMA 42 2560 Ksym/sec 18500000 Hz 43.8 dBmV
3 Locked ATDMA 43 5120 Ksym/sec 23300000 Hz 44.5 dBmV
4 Locked TDMA 44 2560 Ksym/sec 37000000 Hz 46.8 dBmV
atomx66
join:2014-11-02
Sierra Madre, CA

1 edit

atomx66 to patt2k

Member

to patt2k
HOW IS THIS POSSIBLE? I used Puffin browser for Ipad and got this...and it is truly blazing. On Safari, normal ranges.

»www.speedtest.net/result ··· 4459.png

Also with Comcast speedtest:

»stage.results.speedtest. ··· 6284.png

Sierra Madre

Thinkdiff
MVM,
join:2001-08-07
Bronx, NY

Thinkdiff

MVM,

When you use Puffin, the site (or at least the flash content on the site) is rendered on a server "in the cloud". Not on the iPad. So you're testing Puffin's connection to the internet, not your iPad's connection to the internet.

BTW, if you weren't aware, there may be some significant security concerns with using browsers that do this:
»www.bidnessetc.com/busin ··· -secure/
»en.wikipedia.org/wiki/Op ··· security
»www.pcworld.com/article/ ··· one.html
atomx66
join:2014-11-02
Sierra Madre, CA

1 edit

atomx66

Member

Great thanks for the info...I had no idea.

SoCalDude
join:2008-07-30
Oxnard, CA

SoCalDude to patt2k

Member

to patt2k
Maxx is completed in NYC and LA.

»www.timewarnercable.com/ ··· nyc.html

TWC_User
join:2013-07-31
Los Angeles
·AT&T U-Verse
·Time Warner Cable
(Software) pfSense
Humax BGW320-500
TP-Link EAP610

TWC_User

Member

said by SoCalDude:

Maxx is completed in NYC and LA.

»www.timewarnercable.com/ ··· nyc.html

Finally after 7 months. And my area just got upgraded yesterday, not sure if I should feel happy for that.

I wonder if anyone in the NYC and LA region haven't got their upgrade yet.

Alone
@104.172.111.x

Alone to asadani

Anon

to asadani
asadani

Go to the configuration tab, click 'reset factory defaults", then click "reboot".

Im assuming you're in LA, you have the old upstream channels assigned.

This procedure will get you the latest config file.
tripleh3lix
join:2013-11-20
Lancaster, CA

tripleh3lix

Member

To anyone on a mac or a fast wireless n card, is there a way to achieve 300mbps or close to it (faster than the 200mbps I'm getting now) over the arris dg1670a modem? Just curious. I have no ethernet port.

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC

Premium Member

I am using the intel ac 7260 on my Dell Xps 8700 and I get advertised speed 216/21. I am 70 feet away from my router and there are 2 walls behind my Dell. I turn the Intel wireless ac to n mode because the ac performance is a lot slow I don't know why. I have the Asus ac 68u. Any recommend settings so my ac performance is faster than n. I turn ac off from my Asus ac68u. I tried flashing Merlin and better performance but ac hasn't improved.

AWDS
@68.174.21.x

AWDS

Anon

Staten Island NY 10305 Just got the upgrade today with new ARRIS TG1672

asadani
join:2014-10-31

asadani to Alone

Member

to Alone
Hi Alone:

I tried reseting to factory defaults and also did the reboot and also the physical reboot. this is my read now. I'm still maxing at 220 mbps at most using the timewarner speedtest. Is there anything else I can try? really appreciate it

Startup Procedure

Procedure Status Comment
Acquire Downstream Channel Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed

Downstream Bonded Channels

Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked QAM256 16 615000000 Hz 10.1 dBmV 41.9 dB 0 0
2 Locked QAM256 1 705000000 Hz 9.8 dBmV 40.3 dB 0 0
3 Locked QAM256 2 699000000 Hz 9.4 dBmV 40.2 dB 0 0
4 Locked QAM256 3 693000000 Hz 9.3 dBmV 40.2 dB 0 0
5 Locked QAM256 4 687000000 Hz 9.3 dBmV 40.2 dB 0 0
6 Locked QAM256 5 681000000 Hz 9.4 dBmV 40.3 dB 0 0
7 Locked QAM256 6 675000000 Hz 9.6 dBmV 40.2 dB 0 0
8 Locked QAM256 7 669000000 Hz 9.6 dBmV 40.5 dB 0 0
9 Locked QAM256 8 663000000 Hz 9.6 dBmV 40.7 dB 0 0
10 Locked QAM256 9 657000000 Hz 9.8 dBmV 40.9 dB 0 0
11 Locked QAM256 10 651000000 Hz 9.8 dBmV 40.9 dB 0 0
12 Locked QAM256 11 645000000 Hz 9.8 dBmV 41.0 dB 0 0
13 Locked QAM256 12 639000000 Hz 9.8 dBmV 40.9 dB 0 0
14 Locked QAM256 13 633000000 Hz 10.0 dBmV 41.3 dB 0 0
15 Locked QAM256 14 627000000 Hz 10.0 dBmV 41.5 dB 0 0
16 Locked QAM256 15 621000000 Hz 10.1 dBmV 41.8 dB 0 0

Upstream Bonded Channels

Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 43 5120 Ksym/sec 23300000 Hz 44.5 dBmV
2 Locked ATDMA 41 5120 Ksym/sec 30600000 Hz 46.3 dBmV
3 Locked TDMA 42 2560 Ksym/sec 18500000 Hz 43.8 dBmV
4 Locked TDMA 44 2560 Ksym/sec 37000000 Hz 46.8 dBmV
ViperJohn
join:2000-03-23
Santa Ana, CA

2 edits

ViperJohn

Member

said by asadani:

Hi Alone:
I'm still maxing at 220 mbps at most using the timewarner speedtest. Is there anything else I can try? really appreciate it

TWC's speed Test site is often totally bandwidth limited. You also do not say where you are at. Use - »www.speedtest.net/ - San Luis Obispo, Ca site.

Typically any test site hosted by Comcast or Charter has bandwidth up the whazoo available,

BTW your connection stats are great.

Viper

Thinkdiff
MVM,
join:2001-08-07
Bronx, NY

Thinkdiff to tripleh3lix

MVM,

to tripleh3lix
said by tripleh3lix:

To anyone on a mac or a fast wireless n card, is there a way to achieve 300mbps or close to it (faster than the 200mbps I'm getting now) over the arris dg1670a modem? Just curious. I have no ethernet port.

It is nearly impossible to get 300Mbps over 802.11n. Most routers/wireless cards max out around 300Mbps Transmit Rate (actual throughput will be quite a bit less than transmit rate). Some will allow you to get up around 450Mbps, but it's still tough to hit more than 250Mbps real-world throughput. So you're about near the max already.
asadani
join:2014-10-31

asadani to ViperJohn

Member

to ViperJohn
said by ViperJohn:

TWC's speed Test site is often totally bandwidth limited. You also do not say where you are at.

I'm in woodland hills, 91303. I called timewarner and they have rebooted my modem multiple times. Have an appointment scheduled for tomorrow. I'll test out the speedtest with San Luis.

I got 292 with atlantic metro
»www.speedtest.net/my-res ··· 08218130
asadani

asadani to Thinkdiff

Member

to Thinkdiff
If you have AC you will get about 700 mbps on wireless making the maxx get its potential.

Thinkdiff
MVM,
join:2001-08-07
Bronx, NY

Thinkdiff to asadani

MVM,

to asadani
Your signal levels are nearly perfect, if not a little on the high side. That is unlikely to be causing speed problems though, as your error rates are all zero (try leaving your modem on for awhile and then check the error rates again).

The technician probably won't be able to do anything immediately. If he's good, he'll just report it up the chain and you'll have to wait for the network engineers to look into if there's a congestion issue (assuming your setup is good).

Do you have more than one computer you can test with? Do you have any Antivirius installed?
asadani
join:2014-10-31

asadani

Member

I had a few corrections before I rebooted the modem. I didn't make a note of it. Will check back in about a day or two.

As for my config, I have an AC wireless card on my laptop and got a new netgear AC modem nighthawk. My wireless speed shows 770 mbps. The router is fairly closeby to the laptop.

The laptop is windows 8.1 1tb ssd. clean setup. Even with the hard wire the speed test does not change. I did get 316 in one of my speed tests. I ran the speed test about 50 times to get that speed.

»www.speedtest.net/result ··· 4988.png

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC to ViperJohn

Premium Member

to ViperJohn
Charters speed test is worse I get worse speed than TWC speed test or speedtest.net
ViperJohn
join:2000-03-23
Santa Ana, CA

ViperJohn

Member

said by OpTiC :

Charters speed test is worse I get worse speed than TWC speed test or speedtest.net

Which site(s) as there are dozens of them??? The speedtest.net - San Luis Obispo, Ca is a Charter hosted site. Have you tried it???

I didn't say all Comcast/Charter hosted sites were good. There is a Comcast site in Utah that can't do over 30/3 on a good day to save its life.but I have found over the years they are typically/consistently as good or better than sites hosted by others.

I guess what I am saying is choose the test servers yourself not just the site that Speednet.net automatically selects for you which based on ping (which will usually be the same site again and again and again...). In a city like LA Speednet will be selecting that same lower ping site for 100's of users at the same time.

It really sounds like Asadani is running his tests from the same test site/server repeatedly and expecting a different results.

Viper

DanLosFeliz
@12.236.160.x

DanLosFeliz to Merl

Anon

to Merl
TWC MAXX is now active! I'm in the 90027 zip code. I was on extreme 30/5, but am now getting speeds of 107/11. I'm using a Motorola 6141 so I'm restricted by hardware, but I should get speeds of 200/20 according to the rep if I upgrade my modem to a 6183 or equivalent. Not a bad deal for $35-$40/month!!
saiyan
join:2000-05-17
Los Angeles, CA

saiyan

Member

You are paying about $40/month for Ultimate 200 plan in LA??!

The 12 month promo prices listed on TWC web site for Ultimate 200 is $55 (for west LA area)l.

So how is it possible you are paying only $40/month for Ultimate 200?

I'm also on the Ultimate 200 plan which was upgraded from the old 30/5 plan.
My non-promo price is almost $89/month (including tax).

I will probably downgrade my plan since I'm using SB6141 modem.

DanLosFeliz
@12.236.160.x

DanLosFeliz

Anon

Yep! I was on their 30/5 plan which is around $30-40/month (i'd have to check my statements). Here's the deal: If you put your zip code in on the TW website or call them, they give you a different plan/speed options that what they offer nationally. It's stupid. So if you go onto the TW website without entering your zip code, odds are you will get a better deal. When they offered me prices over the phone, I quoted their own website and the price magically dropped in a space of 5 seconds.

So right now, I see they offer the ultimate 100 plan on their website without putting in my zip code for $45/month. I initially downgraded from their 100 plan from $65/month to their 30 plan which was around $40/month. But then they increased the speed today since Maxx is now in my area. Play them at their own game, and you can reduce your bill.

Merl
@209.249.233.x

Merl to DanLosFeliz

Anon

to DanLosFeliz
Wait? What? I'm in 90027 also. I got the TWC letter yesterday...so I figured a couple weeks til the upgrade. But you're getting max speeds now?

Last night I checked and the speed test started over 180mps down, but slowly dropped to the same old Ultimate speeds of 110mps or so.
Same with the upload...starts at over 15mbps or so but drops to just slightly a little over old upload speeds of 5mbps. I have a new 6183 modem too I just got in the mail from Amazon...and rebooted multiple times...no max for me.
Geez.

DanLosFeliz
@12.236.160.x

DanLosFeliz

Anon

If you're getting 180 down even as a test, I think you have Maxx in your area. Ring up TWC tech support and explain that you should be getting X speeds (200/300 etc). They will re-sync your modem remotely, and hey presto you get the faster speeds. I had them do it this morning, and it works great - I'm back up to over 100 down and 10 up. I will probably get the 6183 modem in a few months when the price drops - I can receive 200/20 on my current plan if I buy that modem. I'll probably wait until the price drops though, as I only bought the 6141 modem a few months ago.

maartena
Elmo
Premium Member
join:2002-05-10
Orange, CA

maartena to asadani

Premium Member

to asadani
said by asadani:

As for my config, I have an AC wireless card on my laptop and got a new netgear AC modem nighthawk. My wireless speed shows 770 mbps. The router is fairly closeby to the laptop.

That is something you should not take literary. The connection speed listed is probably the best possible in theory, but not necessarily the best possible in practical situations. Just to give you an example, I have MAXX 300/20, and the Linux laptop I am typing this from is an old little beast I use in the livingroom for just browsing etc, and it SAYS it is connected at 36 Mbps (54 Mbps in theory max), but when I actually TEST, (sitting 5 feet from the router with no obstacles) I test around 16 Mbps down, 16 Mbps up, which is 20 Mbps lower (or about 55% lower) then what the connection speed says it is.

So even though your connection speed says 770, it is very likely that the actual speed you reach is a LOT LOT slower. In reality, even on an AC connection, you may get about 200 Mbps.

My wife's laptop is AC compatible, and gets around 200 Mbps on wireless in the same room.

Wireless on 300 Mbps, is probably not going to happen.