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nster
join:2013-12-15
H4P

3 edits

nster

Member

Ebox online order 2 tiny things

No one knows what a Civic No. is apparently, please use something like Street address lol

When choosing a modem, it says Modele instead of Model

Also title of the page says "Formulaire Electronic box" and there's no icon

Also there's a lot of confusion between FTTN and cable plans for some reason, especially with the QC flyer
iamhere
join:2013-01-26
canada

iamhere

Member

People in Ontario know what civic no. is...

I reported a typo on the MAIN Ontario English page days ago... still there, no response.

I get the feeling that English isn't a priority... if true, that doesn't bode well for their desired expansion into Ontario. I've recommended Ebox to a few friends but they have either gone to Start or Teksavvy because of the little things.
nster
join:2013-12-15
H4P

nster

Member

said by iamhere:

People in Ontario know what civic no. is...

I reported a typo on the MAIN Ontario English page days ago... still there, no response.

I get the feeling that English isn't a priority... if true, that doesn't bode well for their desired expansion into Ontario. I've recommended Ebox to a few friends but they have either gone to Start or Teksavvy because of the little things.

French people say french isnt a priority, english people say english isn't a priority... people will always complain

I am organizing a few group buys and I get about 1/3 to half a people asking me what civic no. is... This is people from Ontario

just repost the typo here, it'll get fixed by monday or tuesday I bet
nster

nster

Member

»img.techpowerup.org/1405 ··· 9147.png

another little weird thing

"address doesn't seem to be deserved"
iamhere
join:2013-01-26
canada

iamhere

Member

Sounds like something straight from google translate.

blakenet
Mod Francophone à votre service
Mod
join:2011-03-15
Montreal, QC

blakenet to nster

Mod

to nster
when they have started in french there was a lot of typo

its just same for english and for any company
nster
join:2013-12-15
H4P

nster to iamhere

Member

to iamhere
said by iamhere:

Sounds like something straight from google translate.

not only from it, also copied wrong

»img.techpowerup.org/1405 ··· e080.png

hehe
nster

nster

Member

Quand j'ai appeler le 514 282 6933 et je fait 2 suivi du 1 pour la facturation, le message qui me disait que j'étais premier en ligne était en anglais au lieu de français. Cependant le représentant m'a bien adressé en français
iamhere
join:2013-01-26
canada

iamhere

Member

Yea, not much to be done when a customer reports something.

Either they want to fix it or they don't. *shrugs*
nster
join:2013-12-15
H4P

nster

Member

said by iamhere:

Yea, not much to be done when a customer reports something.

Either they want to fix it or they don't. *shrugs*

to be fair this is an unofficial forum, it really depends if the right person reads it or not
nster

1 edit

nster

Member

said by nster:

No one knows what a Civic No. is apparently, please use something like Street address lol
When choosing a modem, it says Modele instead of Model
Also title of the page says "Formulaire Electronic box" and there's no icon

said by nster:

[url]img.techpowerup.org/140510/Capture109147.png[/url]
another little weird thing
"address doesn't seem to be deserved"

said by nster:

Quand j'ai appeler le 514 282 6933 et je fait 2 suivi du 1 pour la facturation, le message qui me disait que j'étais premier en ligne était en anglais au lieu de français. Cependant le représentant m'a bien adressé en français

^ Here's a summary of the things I've noticed

diskace
Retired
Premium Member
join:2002-02-21

diskace

Premium Member

Thank you for reporting errors on the website. We will fix them this week. Thanks
diskace

diskace

Premium Member

fixed
nster
join:2013-12-15
H4P

1 edit

nster

Member

Looks good

The phone bug with the wrong language is still there though. Also not sure if the order form should have the EBOX thumbnail or not in the tab but currently it doesn't have it

idk if this is doable but if when in step 3 you input something in the group code field but forget to do validate/choose your name, that it reminds you when you press submit?