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train_wreck
slow this bird down
join:2013-10-04
Antioch, TN
Cisco ASA 5506
Cisco DPC3939

train_wreck to FureverFurry

Member

to FureverFurry

[CustSvc] Re: Commercials touting "better" customer service

said by FureverFurry:

Anyone else getting a chuckle out of these CC commercials with the actors claiming they came back to Comcast and the customer service is "better" (or "much improved") ???

keep in mind, when the commercials say their customer service is "better", it is a tacit admission that they were at one time much worse

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal

MVM

[CustSvc] Re: Commercials touting "better" customer service

What company doesn't look for improvements?

I know, the ones who failed.

train_wreck
slow this bird down
join:2013-10-04
Antioch, TN
Cisco ASA 5506
Cisco DPC3939

train_wreck

Member

said by Johkal:

What company doesn't look for improvements?

I know, the ones who failed.

or, the ones who are big enough to not have to worry about improving.

ArrayList
DevOps
Premium Member
join:2005-03-19
Mullica Hill, NJ

ArrayList to train_wreck

Premium Member

to train_wreck

[CustSvc] Re: Commercials touting "better" customer service

well, at least they know they messed up.