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pearcy
join:2004-12-08
Chicago, IL

pearcy

Member

[Connectivity] Intermittent internet issues in Chicago

Over the past couple weeks we have had intermittent loss of internet connectivity. Sometimes its for long periods of time, and sometimes its very short. Sometimes the modem loses sync and sometimes we keep sync but just cannot get out past the gateway (first hop into RCN's network). I called support and they gave me the normal run around that its probably my router causing it. Well guess what, my router has NOTHING to do with the modem losing sync. These issues started happening when our Condo worked out a deal with RCN to get internet included in everyone's association fees and I have a feeling half the building didnt have RCN internet before and now they do and its possibly a capacity issue. Any help would be greatly appreciated.

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