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dsl33
join:2012-02-02

dsl33

Member

referrals & usage checker questions.....

how come referrals are 94cents on my invoices for the longest time, yet everyone mentions 1$ ?
I want my 1 beaver + 1 maple leaf back.......

Also tried to check my vcable usage in myaccount portal yet I get :

Sorry, we are not able to display usage information for the services associated with your customer account. Please call support at 1.877.779.1575 for assistance


chinesedevil
join:2010-08-03
Scarborough, ON

chinesedevil

Member

save 1 dollar when you factor taxes or smth lol

ShawnS
Business Solutions Agent
Premium Member
join:2012-11-22
Chatham, ON

1 edit

ShawnS to dsl33

Premium Member

to dsl33
Hello dsl,

Thank you for your questions.

The referrals have been set back to $1 as of this month.

Our usage tool for vcable is still in development and is currently unavailable. We hope to have this tool working soon, however we do not have an exact ETA. Thank you for your patience. Please let us know if you have any other questions.

Thank you,
Shawn S

HiVolt
Premium Member
join:2000-12-28
Toronto, ON

HiVolt

Premium Member

said by ShawnS:

The referrals have been set back to $1 as of this month.

Hah, I wondered why my bill amount was slightly off and I didn't pay attention to the referrals.

creed3020
Premium Member
join:2006-04-26
Kitchener, ON

creed3020 to ShawnS

Premium Member

to ShawnS
Hey TSI Shawn, is the change to $1 what Martin was alludeding to here: »Referral Discounts?

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn

Premium Member

If they were already added, there is no need for further adjusting.

creed3020
Premium Member
join:2006-04-26
Kitchener, ON

creed3020

Premium Member

Yeah I just compared my April invoice to my March and realized that I never noticed the change from $0.94 to $1.

Sneaky sneaky...

HiVolt
Premium Member
join:2000-12-28
Toronto, ON

HiVolt

Premium Member

said by creed3020:

Yeah I just compared my April invoice to my March and realized that I never noticed the change from $0.94 to $1.

Sneaky sneaky...

Yeah i just went back to look at April and it already had the $1 discounts...

So it appears I am now 18 cents richer per month. pwnage!

oceros37
join:2013-07-20
St Thomas, ON

oceros37

Member

said by HiVolt:

So it appears I am now 18 cents richer per month. pwnage!

Time for a trip to the stooooore.
dsl33
join:2012-02-02

dsl33 to ShawnS

Member

to ShawnS
said by ShawnS:

Our usage tool for vcable is still in development and is currently unavailable. We hope to have this tool working soon, however we do not have an exact ETA.
Thank you,
Shawn S

ok, thanks for the update.. At least I know TSI is working on it.

So in the meantime how do I know how much I've used (not on the unlimited plan) instead of just calling you guys?

I have this feeling Videotron is holding TSI back so that their bandwidth checker does not work with yours...

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

We should have usage very soon. We are just putting finishing testing touches on it.

Unfortunately, until we display it to you (soon) we also by calling in can't see how much you've used.