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tronester3
join:2008-08-10
Tulsa, OK

tronester3 to mrancier

Member

to mrancier

Re: Throttled at ~250kB a sec individual uploads

said by mrancier:

Come now. This has been happening for a VERY LONG TIME. Nothing to do with routing. I have a 50Mbps Cox Fiber link at my workplace which does THE SAME THING. You guys are letting certain traffic links saturate on purpose, and are stealthily traffic shaping. It is fairly obvious. Same link different routes (meaning, anything outside cox). The traffic always slows down within Cox's network. Thanks for the offer, but you guys are just not being very honest. Choke points are ALWAYS on Cox nodes.

I have the same problem too, I am using Crashplan to back up my computer, and I look and see that right now it is backing up at 836kbits a second.... I have their 50/10 mbit plan too! Whats really interesting is that when I first started running Crashplan a week ago it was uploading at over 3mbit/second, and now it is down to going this slow.

Cox has to be throttling somewhere.

bbeesley
join:2003-08-07
Richardson, TX

bbeesley

Member

said by tronester3:

I am using Crashplan to back up my computer, and I look and see that right now it is backing up at 836kbits a second.... I have their 50/10 mbit plan too!

That's not Cox..it's Crashplan. I get the same results on FiOS

mrancier
Premium Member
join:2013-07-27
Murfreesboro, TN

mrancier to tronester3

Premium Member

to tronester3
said by tronester3:

said by mrancier:

Come now. This has been happening for a VERY LONG TIME. Nothing to do with routing. I have a 50Mbps Cox Fiber link at my workplace which does THE SAME THING. You guys are letting certain traffic links saturate on purpose, and are stealthily traffic shaping. It is fairly obvious. Same link different routes (meaning, anything outside cox). The traffic always slows down within Cox's network. Thanks for the offer, but you guys are just not being very honest. Choke points are ALWAYS on Cox nodes.

I have the same problem too, I am using Crashplan to back up my computer, and I look and see that right now it is backing up at 836kbits a second.... I have their 50/10 mbit plan too! Whats really interesting is that when I first started running Crashplan a week ago it was uploading at over 3mbit/second, and now it is down to going this slow.

Cox has to be throttling somewhere.

It is all in the semantics. The same bullet point the gentleman from cox points to has this nugget :
Cox may take any appropriate measures, whether or not they are described above, in response to extraordinary levels of usage, denial of service attacks, or other exigent circumstances that have a significant effect on our subscribers' ability to obtain service or Cox's ability to provide service.

Plus, the part he quoted is bit different in context :

Cox does not shape or throttle Internet traffic based on the particular online content, protocols or applications a customer uses. Cox uses other measures to ensure the best overall experience for our CHSI customers, including, without limitation: rate limiting of email (as set forth in our email policies), email storage limits (including deletion of dormant or unchecked email), rejection or removal of "spam" or otherwise unsolicited bulk email. Cox also employs other means to protect customers, children, and its network, including blocking access to child pornography (based upon lists of sites provided by a third party and an international police agency), and security measures (including identification and blocking of botnets, viruses, phishing sites, malware, and certain ports as set forth below).

So first they say they don't shape or throttle, but then they say that they, in fact, do shape and throttle.

There are many other things besides shaping and throttling that have the same net effect, but allows ISPs to deny they are doing it.
There is, simply, no way to justify why a VPN connection, with all of it's overhead, performs better than a "direct" connection.
mrancier

mrancier to bbeesley

Premium Member

to bbeesley
said by bbeesley:

said by tronester3:

I am using Crashplan to back up my computer, and I look and see that right now it is backing up at 836kbits a second.... I have their 50/10 mbit plan too!

That's not Cox..it's Crashplan. I get the same results on FiOS

I don't have that problem over a VPN connection to a provider in NY. Using fiber or Cable through Cox yields the same result : Cox direct = inexplicably slow, Cox VPN = normal rate. Not sure about FIOS, but it would not seem out of the realm of possibilities that they are also using traffic control measures. There are quite a bit of complaints about inexplicable slowdown in the FIOS forums.

bbeesley
join:2003-08-07
Richardson, TX

bbeesley

Member

said by mrancier:

Using fiber or Cable through Cox yields the same result : Cox direct = inexplicably slow, Cox VPN = normal rate.

I was specifically speaking to the behavior of the CrashPlan app which appears to slow down from time-to-time.

That said, both using an app like CrashPlan and/or VPN to definitively determine if Cox is "throttling" is not possible.

You can 'infer' that something is going on but it might be normal due to some other choke point either on or off Cox's network

you shouldn't presume they are out to get you

mrancier
Premium Member
join:2013-07-27
Murfreesboro, TN

1 edit

mrancier

Premium Member

That is true, and it is also what I did. I am "implying" that there is a form of throttling going on, just not one that adheres to the definition of throttling. My bad.

dvd536
as Mr. Pink as they come
Premium Member
join:2001-04-27
Phoenix, AZ

dvd536 to bbeesley

Premium Member

to bbeesley
all backup services throttle after the first gig or so.
free or pay doesn't matter.