said by brad152:these "automated" costs are long paid for.
So YOU are the accountant? Then you know they never give employees a raise, their fuel still costs $0.28 a gallon, vehicles last forever, computers from 1973 work just fine, and so on.
No doubt some of that money goes to the CEO too, but there are actual expenses too. or would you rather they claim the service is worth another $1 a month rather than charging the customers that keep activating new devices $4.
It's all one big leaky bucket, this is about which customers put in more to keep it full.