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ymjerry
join:2014-06-13

ymjerry

Member

[DSL] Will AT&T U-verse DSL modem work?

I am currently using AT&T U-verse and ready to switch to DSL Extreme. Is there anybody know that the AT&T's DSL modom would work? Thank you.
STL_TOM
join:2013-12-12
USA

STL_TOM

Member

It would probably help if you posted what model modem you have from AT&T.

dslx_nick
ISP Employee
join:2011-12-24
Chatsworth, CA

dslx_nick

ISP Employee

The most common U-verse modem we see is the 2Wire 2701 HGV-B, which unfortunately does not work.

NormanS
I gave her time to steal my mind away
MVM
join:2001-02-14
San Jose, CA

NormanS to ymjerry

MVM

to ymjerry
AT&T U-verse Internet may be ADSL2+, or may be VDSL. However, it is always PTM, and uses 802.1x authentication, instead of PPPoE. Those modems will not work over ADSL/ADSL2+ with ATM.
ymjerry
join:2014-06-13

ymjerry

Member

Thanks for all the replies.

The modem is Motorola NVG510.

I have called DSL Extreme Customer Service and been told that DSL Extreme's DSL service cannot be provided on top of AT&T's U-verse; I have to cancel current service and have AT&T revert back to copper wired POTS service, then DSL Extreme can provide its DSL service. I don't know if it is possible to have AT&T do that. Looks like I won't be able to use DSL Extreme's service.