OK running three windows and pinging...and seeing the following in the CMD windows:
192.168.100.1 - no issue
10.7.192.1 - timeouts occur / packet loss occurs
68.12.14.2 - timeouts occur / packet loss occurs
Ameth, odog - appreciate the help. I have a service guy coming out tomorrow and am tracing/recording all this to show him.
I also attached a cap of my Ping Plotter trace. So odog based off your comments this is out of my control since this is in the CMTS and out of my control?
Fun text from trace:
Reply from 10.7.192.1: bytes=32 time=9ms TTL=254
Reply from 10.7.192.1: bytes=32 time=8ms TTL=254
Reply from 10.7.192.1: bytes=32 time=7ms TTL=254
Reply from 10.7.192.1: bytes=32 time=7ms TTL=254
Request timed out.
Request timed out.
Request timed out.
Reply from 10.7.192.1: bytes=32 time=8ms TTL=254