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Anon

[Internet] VPN issue

Have a VPN issue trying to access: www.nhc.noaa.gov

I keep getting dns resolution errors.

I contacted the NOAA Admin and they said it was my DNS server I am using through BH.

I changed my DNS to Verizon DNS server and it works.

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL

MVM

Actually a DNS issue versus VPN?

I get similar results (page not found) using the default BHN DNS

DNS

65.32.5.111
65.32.5.112

it works ok on tablet via mobile
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

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Looking into it...

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL

MVM

all better
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

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saltlife
join:2014-06-19
Palm Harbor, FL

saltlife

Member

Re: [Internet] VPN Connection Issue Palm Harbor, FL

I'm having issues keeping my VPN connection...connected. I've called BH several times and am continuously being told there's nothing on their end that is causing this. The only place I can't connect to my VPN is at home through my wireless connection. I had my computer checked by IT at work and they cannot find any issues. Yesterday (6/18/14) they un-installed/re-installed the VPN software and updated the drivers. My VPN will connect for about a minute, then I get the DNS server isn't responding message. I have a Ubee modem with an Airport Extreme router. Please help!!
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

I need this in direct so I can look at your modem. Also include an approx time/date of the disconnections if you have it so I can cross check something.
saltlife
join:2014-06-19
Palm Harbor, FL

saltlife

Member

I'm sorry - this is new to me. What do you mean you need this in direct? This morning, between 9 & 10 am were the last times I attempted to connect. I ended up having to come into the office due to no connection.

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL

MVM

see the attached screenshots

Don't feel bad, my first time was confusing too.
saltlife
join:2014-06-19
Palm Harbor, FL

saltlife

Member

Well, thank you! I won't lie...my palms are literally sweating as I try to navigate this...something about forums...:)

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL to saltlife

MVM

to saltlife
said by saltlife:

I'm sorry - this is new to me

see previous post

[edit] I wasn't sure if my instructions posted as a reply to your post ... but I see that you got it.
saltlife
join:2014-06-19
Palm Harbor, FL

saltlife

Member

Oh my gosh, thank you - that was so nice! I'm already feeling better about this...this is exactly what I thought I had to do, but wasn't sure. Thank you for confirming...I will go there now and create the post.

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL

MVM

said by saltlife:

I'm already feeling better about this

You'll feel even better once Gary is on the case.
[edit] Gary = BHNTechExpert
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

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Re: [Internet] VPN issue

Or Safari Hat Dude.....

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL

MVM

said by BHNtechXpert:

Or Safari Hat Dude

aka Cake Monster
saltlife
join:2014-06-19
Palm Harbor, FL

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Member

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Re: [Internet] VPN Connection Issue Palm Harbor, FL

Is there a specific group I should choose from the drop down when creating the post in direct - or does it matter?

geo44
join:2013-03-20
Saint Petersburg, FL

geo44 to SparkyinCFL

Member

to SparkyinCFL

Re: [Internet] VPN issue

Any relation to cookie monster?

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL to saltlife

MVM

to saltlife

Re: [Internet] VPN Connection Issue Palm Harbor, FL

said by saltlife:

specific group

I would opt for connectivity as a choice

geo44
join:2013-03-20
Saint Petersburg, FL

geo44 to saltlife

Member

to saltlife
said by saltlife:

Is there a specific group I should choose from the drop down when creating the post in direct - or does it matter?

Ive never used a group , I dont think it matters

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL to geo44

MVM

to geo44

Re: [Internet] VPN issue

said by geo44:

Any relation to cookie monster?

I would think so. LOL
saltlife
join:2014-06-19
Palm Harbor, FL

saltlife to SparkyinCFL

Member

to SparkyinCFL

Re: [Internet] VPN Connection Issue Palm Harbor, FL

Thank you! I've just created and submitted the post.

SparkyinCFL

MVM
join:2008-12-21
Saint Cloud, FL

SparkyinCFL

MVM

said by saltlife:

I've just created and submitted the post.

saltlife
join:2014-06-19
Palm Harbor, FL

saltlife

Member

Thank you for your help; it's greatly appreciated!