We have a contract with Verizon that thankfully expires at years end. I say thankfully because:
1) We have 3 phones, but are being charged for 5 numbers; now one of those was for my wife's Ipad, but that was purchased over 2 years ago, and Verizon never bothered to tell her that she could make a hot spot on her Iphone instead of using there silly and useless gadget. That contract does terminate in August.
The 5th line is somewhere in the ether I guess; we went to the Verizon store here, and there was "something pending", we were told by the Verizon rep; now how difficult would that information have been for her to obtain if it were even true, and it's not. We also decided to cancel the insurance and were told we had to contact the insurer. It sure seems strange that we have to do this when we initially obtained the coverage through Verizon.
Many people think nothing of an additional $5 charge, but
Verizon honestly doesn't give a single thought to customer care, or to their customers; why should they ? They have so many, what's one less when some new fish is going to jump right in where a former customer left
No more contracts with Verizon for us !--
Murphy's Law and all it's corollaries are as constant as pi !