rolfpno-shill zone Premium Member join:2011-03-27 Oakland, CA |
rolfp
Premium Member
2014-Jun-19 9:32 am
[CustSvc] Xfinity TV on HSI-only account?I recently went to the local Comcast CS Center to renew a promotion for my HSI service, cable internet only. Since then, it seems to me, there is a reference to Xfinity TV on my account Overview page, " CONNECTED".
I say, "seems" as I don't visit the account pages too frequently. I thought, apart from worrying about additional charges, "Cool, now I can get streaming online videos from ESPN, maybe." I've tried to get some live feed before and discovered the deal is for TV customers, only. However, I tried and was rejected with a non-specific error, so I doubt that.
Anyone know why TV is thus displayed on my account?
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NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
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NetFixer
Premium Member
2014-Jun-19 12:02 pm
[CustSvc] Re: Xfinity TV on HSI-only account?said by rolfp:Anyone know why TV is thus displayed on my account? Probably for the same reason that I randomly see it on my business class Internet account (even though I don't have business class TV service)? Hint: This is Comcast you are talking about; accuracy is not a requirement. |
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Motorola MG8725 Asus RT-N66
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to rolfp
Re: [CustSvc] Xfinity TV on HSI-only account?said by rolfp:I recently went to the local Comcast CS Center to renew a promotion for my HSI service, cable internet only. Since then, it seems to me, there is a reference to Xfinity TV on my account Overview page, " CONNECTED".
I say, "seems" as I don't visit the account pages too frequently. I thought, apart from worrying about additional charges, "Cool, now I can get streaming online videos from ESPN, maybe." I've tried to get some live feed before and discovered the deal is for TV customers, only. However, I tried and was rejected with a non-specific error, so I doubt that.
Anyone know why TV is thus displayed on my account? Are you sure you weren't put on the Blast Plus and such promotion which includes TV? |
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rody_44 Premium Member join:2004-02-20 Quakertown, PA |
to rolfp
Many times its cheaper to get the lowest tier of video with internet than just internet alone. That only includes a few of the stations tho. Stations like ESPN is NOT part of that package. |
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rolfpno-shill zone Premium Member join:2011-03-27 Oakland, CA |
to Darknessfall
The agent, who seemed sharp, and I discussed bundle options. I declined and he acknowledged. I can't say what happened, actually, and it might just be some sort of website bug or marketing greasing the skids for my hoped-for inevitable slide into higher-cost packages or something else. I left the service center with the understanding that I was staying on my current speed profile, about 25/5, what started out as Performance, for a few dollars more than the last 12 months, but no tv. There might be a surprise in the bill and, if I get some time before then, I'll drop back in to the store to ask what's up. |
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rolfp |
to rody_44
I spoke with the agent about the cheap tv bundles but HSI-only was cheaper, and I chose that. |
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rolfp |
rolfp
Premium Member
2014-Jun-24 10:52 am
Bill came but had no mention of TV on it. There is a "Watch TV Online" button in my account pages but I get "Uh-Oh...You need to update Flash!!" and I don't think that will happen on my Linux system. That is all. |
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pende_tim Premium Member join:2004-01-04 Selbyville, DE |
to rolfp
I have that on my HSI only acount as well. It is for internet viewing a select/limited number of programs. |
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said by pende_tim:I have that on my HSI only acount as well. It is for internet viewing a select/limited number of programs. Yup. Comcast calls this xfinity Streampix and it's available for most packages. |
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