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TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to Window7

Re: [DSL] Slow for anyone else tonight?

We are getting reports of this on the phone as well.

To help us, can you please posts trace routes to google.ca and netflix.com?

Thanks,

Andre


TOGuy14

join:2011-08-11
Brampton, ON

1 1 ms 1 ms 1 ms 192.168.1.1
2 15 ms 8 ms 6 ms 10.125.164.1
3 12 ms 10 ms 10 ms 209.148.242.249
4 10 ms 10 ms 10 ms 69.63.249.193
5 10 ms 11 ms 10 ms ae1_2150-bdr04-tor.teksavvy.com [69.196.136.164]

6 10 ms 15 ms 9 ms 72.14.212.134
7 12 ms 9 ms 10 ms 216.239.47.114
8 10 ms 11 ms 11 ms 209.85.250.207
9 12 ms 10 ms 11 ms yyz08s13-in-f24.1e100.net [74.125.226.120]

The hops return 10ms but that took me about 2 minutes to run in full. Each hop is a good 10-15 seconds despite what it says

1 1 ms 1 ms 1 ms 192.168.1.1
2 15 ms 8 ms 6 ms 10.125.164.1
3 12 ms 10 ms 10 ms 209.148.242.249
4 10 ms 10 ms 10 ms 69.63.249.193
5 10 ms 11 ms 10 ms ae1_2150-bdr04-tor.teksavvy.com [69.196.136.164]

6 10 ms 15 ms 9 ms 72.14.212.134
7 12 ms 9 ms 10 ms 216.239.47.114
8 10 ms 11 ms 11 ms 209.85.250.207
9 12 ms 10 ms 11 ms yyz08s13-in-f24.1e100.net [74.125.226.120]


digiwth

join:2012-09-21
reply to TSI Andre

said by TSI Andre:

We are getting reports of this on the phone as well.

To help us, can you please posts trace routes to google.ca and netflix.com?

Thanks,

Andre

Google seems to be fine for me, but Netflix has an XO.net link experiencing large packetloss.

google.ca
|----------------------------------------------------------------------------------  --------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.2.1 -    0 |  100 |  100 |    0 |    0 |    4 |    0 |
|          lo-100.lns02.tor.packetflow.ca -    0 |  100 |  100 |    6 |   10 |   39 |   20 |
|         ae3_2120-bdr03-tor.teksavvy.com -    0 |  100 |  100 |    6 |    7 |   35 |    7 |
|         ae1_2150-bdr04-tor.teksavvy.com -    0 |  100 |  100 |    6 |    8 |   35 |    7 |
|                           72.14.212.134 -    0 |  100 |  100 |    6 |    7 |   22 |    7 |
|                          209.85.255.232 -    0 |  100 |  100 |    6 |    7 |   42 |    6 |
|                            72.14.239.73 -    0 |  100 |  100 |    6 |    7 |   22 |    8 |
|               yyz08s10-in-f24.1e100.net -    0 |  100 |  100 |    6 |    7 |   22 |    7 |
|________________________________________________|______|______|______|______|______|______|
 

netflix.com
|----------------------------------------------------------------------------------  --------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                 GATEWAY -    0 |  101 |  101 |    0 |    1 |    5 |    1 |
|          lo-100.lns02.tor.packetflow.ca -    0 |  101 |  101 |    7 |   17 |  367 |   11 |
|         ae1_2150-bdr04-tor.teksavvy.com -    0 |  101 |  101 |    6 |    9 |   61 |   13 |
|ix-0-0-2-0.tcore1.TNK-Toronto.as6453.net -    0 |  101 |  101 |    6 |    7 |   27 |    7 |
| if-0-0-0-4.core4.TNK-Toronto.as6453.net -    0 |  101 |  101 |    6 |   29 |  451 |    7 |
|if-0-1-2-0.tcore1.CT8-Chicago.as6453.net -    0 |  101 |  101 |   18 |   20 |   27 |   21 |
|          p5-1.ir1.chicago2-il.us.xo.net -    0 |  101 |  101 |   18 |   19 |   47 |   18 |
|             207.88.14.193.ptr.us.xo.net -    0 |  101 |  101 |   75 |   81 |   87 |   84 |
|       te-4-1-0.rar3.denver-co.us.xo.net -    0 |  101 |  101 |   74 |   78 |  121 |   74 |
|      te-3-0-0.rar3.sanjose-ca.us.xo.net -    0 |  101 |  101 |   73 |   78 |   86 |   82 |
|             207.88.14.226.ptr.us.xo.net -    8 |   77 |   71 |    0 |   74 |   79 |   74 |
|              216.156.84.6.ptr.us.xo.net -    0 |  101 |  101 |   74 |   75 |  111 |   75 |
|xe-2-2-0-955.jnrt-edge02.prod1.netflix.com -    0 |  101 |  101 |   75 |   77 |  114 |  101 |
|      te1-8.csrt-agg02.prod1.netflix.com -    0 |  101 |  101 |   74 |   74 |   83 |   75 |
|                         www.netflix.com -    0 |  101 |  101 |   74 |   75 |   87 |   75 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to TOGuy14

Thanks! Calls just went up by a lot so we are engaging our NOC team



TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7
reply to TOGuy14

I'm looking into this...although i don't know what's going on yet. Seem to be outside our network as some people pointed we appear to not be the only network affected.


TOGuy14

join:2011-08-11
Brampton, ON

FWIW it seemed to be very slow while routing to the main taksavvy node and regular speeds after that. Maybe something internal to Rogers then?



TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7

1 recommendation

"the main teksavvy node"?


grunze510

join:2009-02-14
Cote Saint-Luc, QC
kudos:1
reply to TSI Andre

said by TSI Andre:

We are getting reports of this on the phone as well.

To help us, can you please posts trace routes to google.ca and netflix.com?

Thanks,

Andre

Here you go. Google.ca seems fine, Netflix on the other hand...

(google.ca)
Hop Address Min (ms) Max (ms) Avg (ms) +/- (ms)
1 206.248.154.121 13.99 19.75 16.08
2 ae3_2150-bdr03-tor.teksavvy.com (69.196.136.163) 13.52 14.07 13.89 -2.19
3 ae1_2150-bdr04-tor.teksavvy.com (69.196.136.164) 13.61 13.98 13.81 -0.08
4 72.14.212.134 13.82 15.06 14.27 0.46
5 216.239.47.114 13.87 14.12 13.96 -0.31
6 72.14.239.19 13.88 14.54 14.24 0.29
7 yyz08s09-in-f15.1e100.net (173.194.43.79) 13.54 13.66 13.60 -0.64

(netflix.com)
Hop Address Min (ms) Max (ms) Avg (ms) +/- (ms)
1 206.248.154.121 14.07 14.82 14.40
2 ae1_2150-bdr04-tor.teksavvy.com (69.196.136.164) 13.56 13.82 13.72 -0.69
3 ix-0-0-2-0.tcore1.TNK-Toronto.as6453.net (64.86.33.21) 14.07 16.56 14.91 1.20
4 if-11-0-0-4.core4.TNK-Toronto.as6453.net (64.86.33.42) 14.09 28.59 19.02 4.11
5 if-0-3-2-0.tcore1.CT8-Chicago.as6453.net (63.243.172.34) 27.15 27.60 27.42 8.40
6 p5-1.ir1.chicago2-il.us.xo.net (206.111.2.33) 25.42 26.04 25.70 -1.71
7 207.88.14.193.ptr.us.xo.net (207.88.14.193) 83.24 88.10 85.81 60.10
8 te-4-1-0.rar3.denver-co.us.xo.net (207.88.12.22) 80.62 85.54 83.33 -2.48
9 te-3-0-0.rar3.sanjose-ca.us.xo.net (207.88.12.58) 83.79 84.92 84.42 1.09
10 207.88.14.226.ptr.us.xo.net (207.88.14.226) 79.33 80.32 79.73 -4.69
11 216.156.84.6.ptr.us.xo.net (216.156.84.6) 78.84 79.59 79.20 -0.53
12 xe-2-2-0-955.jnrt-edge02.prod1.netflix.com (69.53.225.30) 80.12 81.24 80.56 1.36
13 te1-8.csrt-agg02.prod1.netflix.com (69.53.225.10) 80.66 80.97 80.82 0.26
14 trynetflix.com (69.53.236.17) 80.34 80.86 80.56 -0.26


TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7

Netflix appears to be royally messed up and causing some congestion issues in places where it's not supposed to...kinda hard to explain but when you have a CDN like netflix creating about 50% of the world's traffic and it goes wrong...it can congest upstream transit providers...from our perspective we are fine but it seems something is really wrong right now



MacGyver
Don't Waste Your Energy
Premium,ExMod 2003-05
join:2001-10-14
Canada
kudos:2

Nothing is working right tonight. Cannot get to kijiji at all, google is worse than the 400 on a Friday afternoon of a long weekend, game ping is erratic and horribly laggy, etc.