dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
785

VexorgTR
join:2012-08-27
Sheffield Lake, OH

VexorgTR

Member

VoipMS

Chicago4 is down.... as of 11:30 EST.
Mango
Use DMZ and you get a kick in the dick.
Premium Member
join:2008-12-25
www.toao.net

Mango

Premium Member

No, it's not.
mbellaire
join:2007-12-16
Canton, MI

mbellaire to VexorgTR

Member

to VexorgTR
I had to change from Chicago to New York yesterday evening. I assumed it was a routing problem (I'm in the Detroit area).

mackey
Premium Member
join:2007-08-20

mackey to VexorgTR

Premium Member

to VexorgTR
Don't know about Chicago, but L.A. was experiencing significant packet loss about that time. Portal lists it as fixed an hour later. Calls sucked during that time >_>

/M

crazyk4952
Premium Member
join:2002-02-04
united state

crazyk4952 to VexorgTR

Premium Member

to VexorgTR
I'm currently having trouble with the Seattle server.

VexorgTR
join:2012-08-27
Sheffield Lake, OH

VexorgTR

Member

Routing, whatever.... My client called about it... switched for CHI4 to CHI2, worked... for 2-4 hours... then flopped again. Trying Atlanta now... This is baloney either way for his Biz.
Mango
Use DMZ and you get a kick in the dick.
Premium Member
join:2008-12-25
www.toao.net

Mango

Premium Member

What troubleshooting did you do while the problem was happening and can you post the results?

VexorgTR
join:2012-08-27
Sheffield Lake, OH

VexorgTR

Member


01-Jul-2014 14:45:13.702 Registration attempt for Lc:10001(@VoipMsMaint[]) is scheduled in 40 sec.
01-Jul-2014 14:45:06.063 Registration attempt for Lc:10000(@voip.ms[]) is scheduled in 20 sec.
01-Jul-2014 14:44:58.276 Registration attempt for Lc:10003(@VoipMsLandlord[]) is scheduled in 20 sec.
01-Jul-2014 14:44:47.881 Registration attempt for Lc:10004(@VoipMSJoeS[]) is scheduled in 20 sec.
01-Jul-2014 14:44:33.897 [CM504003]: Sent registration request for Lc:10000(@voip.ms[])
01-Jul-2014 14:44:31.376 Registration attempt for Lc:10002(@VoipMS lease[]) is scheduled in 20 sec.
01-Jul-2014 14:44:26.061 [CM504003]: Sent registration request for Lc:10003(@VoipMsLandlord[])
01-Jul-2014 14:44:21.438 Registration attempt for Lc:10001(@VoipMsMaint[]) is scheduled in 20 sec.
01-Jul-2014 14:44:15.737 [CM504003]: Sent registration request for Lc:10004(@VoipMSJoeS[])
01-Jul-2014 14:43:59.311 [CM504003]: Sent registration request for Lc:10002(@VoipMS lease[])
01-Jul-2014 14:43:49.368 [CM504003]: Sent registration request for Lc:10001(@VoipMsMaint[])
01-Jul-2014 14:42:33.866 [CM504007]: Next attempt to register Lc:10000(@voip.ms[]) is scheduled in 120 seconds
01-Jul-2014 14:42:33.863 [CM504005]: Registration failed for: Lc:10000(@voip.ms[]); Cause: Cause: 408 Request Timeout/REGISTER from local
01-Jul-2014 14:42:26.025 [CM504007]: Next attempt to register Lc:10003(@VoipMsLandlord[]) is scheduled in 120 seconds
01-Jul-2014 14:42:26.022 [CM504005]: Registration failed for: Lc:10003(@VoipMsLandlord[]); Cause: Cause: 408 Request Timeout/REGISTER from local
01-Jul-2014 14:42:15.713 [CM504007]: Next attempt to register Lc:10004(@VoipMSJoeS[]) is scheduled in 120 seconds
01-Jul-2014 14:42:15.709 [CM504005]: Registration failed for: Lc:10004(@VoipMSJoeS[]); Cause: Cause: 408 Request Timeout/REGISTER from local
01-Jul-2014 14:41:59.284 [CM504007]: Next attempt to register Lc:10002(@VoipMS lease[]) is scheduled in 120 seconds
01-Jul-2014 14:41:59.281 [CM504005]: Registration failed for: Lc:10002(@VoipMS lease[]); Cause: Cause: 408 Request Timeout/REGISTER from local
01-Jul-2014 14:41:49.353 [CM504007]: Next attempt to register Lc:10001(@VoipMsMaint[]) is scheduled in 120 seconds
01-Jul-2014 14:41:49.348 [CM504005]: Registration failed for: Lc:10001(@VoipMsMaint[]); Cause: Cause: 408 Request Timeout/REGISTER from local
01-Jul-2014 14:41:21.696 Registration attempt for Lc:10000(@voip.ms[]) is scheduled in 40 sec.
01-Jul-2014 14:41:13.816 Registration attempt for Lc:10003(@VoipMsLandlord[]) is scheduled in 40 sec.
01-Jul-2014 14:41:03.471 Registration attempt for Lc:10004(@VoipMSJoeS[]) is scheduled in 40 sec.
01-Jul-2014 14:40:47.000 Registration attempt for Lc:10002(@VoipMS lease[]) is scheduled in 40 sec.
01-Jul-2014 14:40:37.061 Registration attempt for Lc:10001(@VoipMsMaint[]) is scheduled in 40 sec.
01-Jul-2014 14:40:29.389 Registration attempt for Lc:10000(@voip.ms[]) is scheduled in 20 sec.
01-Jul-2014 14:40:21.574 Registration attempt for Lc:10003(@VoipMsLandlord[]) is scheduled in 20 sec.
01-Jul-2014 14:40:11.232 Registration attempt for Lc:10004(@VoipMSJoeS[]) is scheduled in 20 sec.
01-Jul-2014 14:39:57.219 [CM504003]: Sent registration request for Lc:10000(@voip.ms[])
01-Jul-2014 14:39:54.719 Registration attempt for Lc:10002(@VoipMS lease[]) is scheduled in 20 sec.
01-Jul-2014 14:39:49.425 [CM504003]: Sent registration request for Lc:10003(@VoipMsLandlord[])
01-Jul-2014 14:39:44.881 Registration attempt for Lc:10001(@VoipMsMaint[]) is scheduled in 20 sec.
01-Jul-2014 14:39:39.101 [CM504003]: Sent registration request for Lc:10004(@VoipMSJoeS[])
01-Jul-2014 14:39:22.593 [CM504003]: Sent registration request for Lc:10002(@VoipMS lease[])
01-Jul-2014 14:39:12.736 [CM504003]: Sent registration request for Lc:10001(@VoipMsMaint[])
VexorgTR

VexorgTR

Member

This happened first at about noon with Chicago4.... then again 2 hours later with Chicago2......

Whatever it is, it sucks. It's my customer's network/system, so I am looking for the fastest way to get their phones on... I put them on another city's POP... working for the last 2 hours.

Could be a router somewhere, could be anything... Our offices have the Same ISP.. My Voip system is linked to CallCentric... and that hasn't glitched today....

It's just annoying me since it's NOT the 3CX system's fault that it's not registering.
iamhere
join:2013-01-26
canada

iamhere

Member

Traceroutes and MTR to the servers from the client location would be very useful.
OzarkEdge
join:2014-02-23
USA

1 edit

OzarkEdge to VexorgTR

Member

to VexorgTR

Re: NOT VoIP.ms?

said by VexorgTR:

This happened first at about noon with Chicago4.... then again 2 hours later with Chicago2......

Whatever it is, it sucks. It's my customer's network/system, so I am looking for the fastest way to get their phones on... I put them on another city's POP... working for the last 2 hours.

Could be a router somewhere, could be anything... Our offices have the Same ISP.. My Voip system is linked to CallCentric... and that hasn't glitched today....

It's just annoying me since it's NOT the 3CX system's fault that it's not registering.

Chicago was hit by severe straight-line storms yesterday, a Derecho, with peak winds of 85 mph. Lots of upheaval... perhaps some VoIP links came undone.

Edit: I don't see any related trouble reported on the VoIP.ms website. So maybe the issue is not with VoIP.ms.

OE
Mango
Use DMZ and you get a kick in the dick.
Premium Member
join:2008-12-25
www.toao.net

1 recommendation

Mango to VexorgTR

Premium Member

to VexorgTR

Re: VoipMS

That's not troubleshooting. That's a copy/paste of a log file that says little more than "it ain't".

Did the VoIP.ms PoP respond to ping? If not, what did a traceroute look like? If so, was there any packet loss? If not, did you shut down 3CX for longer than the router's UDP timeout to allow old connections time to expire? Did you use Wireshark to inspect the SIP traffic between your PBX and the VoIP.ms PoP? Did you try to use a different machine on the same LAN, connected directly to VoIP.ms? Did you do anything at all other than switching PoPs, the one thing that will make it near-impossible to diagnose the problem until it inevitably happens again?

Also, why do you have so many registrations? You only need one per PoP.

m.
VoIP2Go
join:2013-12-14

VoIP2Go to VexorgTR

Member

to VexorgTR
As a temporary solution, I have a spare domain name setup with DNS SRV failover for some voip.ms servers that you are welcome to use. The domain voip2go.asia is for some future plans and it is temporarily setup to failover in the following priority:

1. chicago3.voip.ms
2. newyork2.voip.ms
3. houston.voip.ms
4. denver.voip.ms

I know the server order will not suit everyone so that's why I chose the most reliable server as the number 1 priority.

VexorgTR
join:2012-08-27
Sheffield Lake, OH

VexorgTR to Mango

Member

to Mango
I'd have to go on-site to do any real digging.... It's been flakey all around for them... in many ways.