Distributel service is one of the most aweful
They gave me a Motorola box SB5101 3 years ago. My internet is down. Now distributel is telling me that before they can troubleshoot my problem I have to order another box, and upgrade my service (from 12 MBPS to 25 MBPS), and of course increase the monthly payment. Why did they gave me an outdated box in the first case. Distributel is an aweful company with miserable customer service.